Retail/Trade Sales Assistant – Senior NO Vacancy

4 weeks ago

Broken Hill, Australia Globe Home Timber & Hardware Full time
for the role:

This Retail & Trade Sales Assistant role is specifically aimed at ensuring Globe Mitre 10 customers and trades people have a great shopping experience. We require people with a passion for retail with great customer services skills, exceptional personal presentation and the flexibility to do weekend work. You will be required to work quickly, efficiently and with a professional attitude in a very busy environment. Some of your duties include but are not limited to:

Perform customer sales and service transactions which includes accurately handling and processing cash, cheques, credit cards. EFTPOS, ZipPay, Afterpay & Humm. Proactively engage customers in sales, answer any product queries, source and place orders for customers and follow through to payment and customer pickup or delivery. Assist unpacking pallets of stock in the Goods Receiving area. Actively promote products and services. Measure and cut timber and trims as required. Ensure your stock items are organised, prices clearly displayed on your shelves/area, rotate stock on shelves to ensure high standard of presentation and ensure stock is at optimum levels. Tint paint, cut keys and any other retail associated tasks with a high degree of accuracy.

Our Team

The working culture at Globe Mitre 10 is friendly with a team dedicated to providing customer service excellence because we work to maintain a co-operative team culture developing good working relationships. Our customer focus is ongoing and we carry out continuous training around customer service, product knowledge and other aspects of the retail business.

Globe Mitre 10 is an extremely busy environment and you must;

Recognise the importance of having and demonstrate a customer focus in your role at Globe. Be prepared to carry out all your duties accurately and efficiently when you are not with a customer according to documented procedures. Co-operate with all other team members, respect the ideas of others & build positive workplace relationships Learn & understand all your job requirements & have a good understanding of the Globe business. Be productive during your shift with minimum downtime. Be able to learn and adapt quickly to a growing environment Be prepared to participate in ongoing training and development of product knowledge.

Essential criteria (experience/skills)

1. Strong spoken, written, typed, and body language communication skills

2. Solid teamwork skills

3. Resistance to stress and conflict in a retail environment

4. Have an aptitude for a customer-facing role

5. Good time management and prioritising skills

6. Self motivation and the ability to think on your feet

7. Respond well to leadership

8. Knowledge of the Globe Mitre 10 business. Visitor the store and carry out some research on Globe website www.globehardware.com.au

Desirable requirements

Forklift licence

Knowledge of hardware or building trades

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