Practice Manager

3 weeks ago

Manly West, Australia VetPartners Full time

Description

About The Role   

The success of the practice manager is driven by their ability to co-ordinate the business, people, operations and services of the clinic. The successful applicate will work daily along side our Lead Veterinarian and Head Nurse to ensure we provide the highest standard of services for both patients and clients.

The ideal candidate will thrive on managing a busy clinical setting which involves:   

  • Overseeing all operational and staff matters within the clinic and is responsible for communications, procedures and business services.   

  • Taking the lead on all employee matters including recruitment, workforce planning, rosters, health and wellbeing, recognition awards, people performance, training and development.   

  • Being highly engaged in ensuring an exceptional customer experience – this is one of our highest priorities

  • Managing the financial performance of the clinic, stock control, procurement, accounts, budgets, and profit and loss.    

  • Leading on work health and safety compliance, facilities and maintenance, assets and equipment as well as cleaning and presentation standards.   

  • Working closely with the Clinical Leaders to uphold industry standards and innovation, clinical governance and strategic direction and decisions of the clinic.   

  • Working closely with the Regional Manager to champion change, improve clinic performance, drive client engagement and create high performing service environments.   

About you:    

  • Minimum 2 years experience with practice management or Cert IV in Veterinary Nursing

  • A keen desire to always deliver excellent standards of patient care and customer service.

  • Excellent general computer literacy

  • Excellent communication and organisational skills

  • A genuine love for animals and their people.

  • A team player with a healthy 'can do' attitude and enjoy being part of a positive team culture   

What we can offer:

  • A well-established clinic with loyal clients

  • Work with an established high performing close knit team

  • Support and training modules in leadership

  • Vet Training Centres – free Access for employees to workshops

VetPartners is an equal opportunity employer and recognises that diversity is crucial to our success. Whatever your identity and background, if this role sounds like you, then please 'Apply Now' or please contact SuperVets :admin@supervets.com.au for further information.

Reference: CS RR-6302

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