Support Analyst

4 weeks ago


Geelong, Australia Civica Full time

Job Title- Support Analyst

Location- Geelong, Vic

Department - Care

Role Type- 3 Months contract

Position Reports to: Customer Solutions Manager

Internal Relationships: All business units

External Relationships: Customers, IT Contractors, Third Party provider

Role Purpose

To assist customers and team members in using Carelink suite of software products. Provide quality customer service based on extensive product knowledge. Deliver according to the companies Support License Agreement – SLA’s guidelines.


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