Casual Customer Service Officer | Community Bank Lowood

3 weeks ago


East Ipswich, Australia Bendigo and Adelaide Bank Full time

Do more, dream more, become more. Welcome to Bendigo.  

About us  

We’re big enough to offer you every opportunity, but not so big that we lose the community feel that we’re famous for. You can be bold and take calculated risks, knowing you have the backing of your team and leaders. Join us in walking the talk when it comes to supporting our customers, giving back and making our communities a better place. 

Be the difference. Be part of Bendigo Bank. 

About the role  

As Customer Service Officer, you will be the face of the branch. Historically referred to as Bank Teller, our Customer Service Officers are leading the way with our unique philosophy. 

You will be given the training you need to do what you do best – help customers with transactions, educate them on our online platforms and tools, recommend the bank’s products and services to help them achieve their financial goals.

This position is located at Community Bank Lowood - Fernvale .

This is a Casual Position working varying days and hours during the week (including Saturday). There may be a possibility of some regular shifts in the initial training period however you will also need to cover additional shifts due to team absence and planned leave when requested.

Casual Loading Applies.

About you  

You’re looking for a job where you can make a real impact for both your customers and your community. You thrive in a fast-paced and varied role where you can help your customers meet their financial goals. You want a job where you can help your community achieve big things and have some fun along the way. You will be comfortable working in a changing environment as we adapt to digitization and educate and support our customers with their digital literacy and online banking needs 

You will bring: 

Extensive experience in a customer service environment  Demonstrated competence in achieving consistent sales results  An ability to confidently talk to customers face-to-face and over the telephone An eagerness to understand and share with others what makes our bank different  Experience in the banking and finance industry - a plus but certainly not essential  

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