Senior DevOps Engineer

About us

At Auto & General (A&G), we provide smarter products and solutions to safeguard our customers in their time of need. Our range of general insurance products protect customers on the road, at home and on holiday with various Car, Motorcycle, Home, Contents, Pet and Travel Insurance products as well as Roadside Assistance.

Our culture of ‘high performance with high integrity’ underpins our values and the way we interact with our customers, the community and each other. We’re excited about the future and we’re always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia’s best insurer If this sounds like you, apply today.

Your new team

It's an exciting time to be joining our growing DevOps engineering team on a journey to transform DevOps/Cloud culture here at Auto & General. We’re a group of energetic engineers with a focus to deliver better quality software and cloud solutions more effectively. You will play a key role in making an impact on how we ship software by building the DevOps operating model into the organization’s delivery foundation. We proactively collaborate with the development teams to influence the best DevOps practices and standards to ensure we strive for exceptional customer digital experiences. We aim to achieve this by establishing a solid automation/cloud foundation and by influencing our internal developer experience.

The role

Technical skills

• Expertise in building and designing cloud platform/solution that enables rapid delivery of high-quality software.
• Proficiency with e2e automation with infrastructure as Code (Iac) (Terraform, Ansible, Cloudformation)
• Experience developing high-quality code in (Golang, python, bash shell)
• Experience with building and maintaining sophisticated CI/CD Pipelines & automation with tools like (Gitlab, bitbucket, bamboo, Jenkins, Sonarqube, etc)
• Proficiency in driving DevOps function in software design and development
• Experience with git and implementing branching strategy, and release process
• Experience with scaling containers (docker) and serverless architecture
• Experience in implementing and design of AWS cloud solutions in a commercial enterprise environment
• Experience in Observability in complex distributed systems (New Relic)
• Experiences implementing security DevOps practices
• Effective communication skills and ability to collaborate well within a team
• Ability to manage and prioritize multiple projects and decompose complex problems down into sprint deliverables in projects

Accountabilities

• Consistently contribute to the design and implementation of automation foundation, standards and practices for the Cloud Services team drawing on knowledge of DevOps/Cloud industry practices and frameworks.
• Review and provide guidance on code from DevOps engineers to ensure that all quality and compliance controls and guidelines are consistently followed.
• Triage your application portfolios’ engagement and BAU.
• Drive and support your product/end2end teams in developing design projects.
• Guide and build capability with DevOps engineers within product teams through the sharing of knowledge and experience, active training, coaching and mentoring.
• Consult with project and non-technical stakeholders to identify requirements, risks and reports to achieve a business outcome.
• Collaborate with Application engineering Teams to align and influence DevOps practices that enable faster delivery and effective maintenance of cloud infrastructure.
• Participate in the Product team / Cloud Services team’s agile practices to efficiently decompose business requirements to clear deliverables and to ensure delivery of stakeholder outcomes for responsible portfolios.
• Contribute to the DevOps community of practice through knowledge sharing and fostering engagement and collaboration.
• Drive implementation of DevOps/Cloud automated solutions in project delivery.
• Collaborate directly with Application Development Teams to align and influence DevOps practices that enable faster delivery and effective maintenance of cloud infrastructure.
• Contribute to the migrations of existing solutions and development of new solutions following the Cloud Services technology roadmap.
• Establish and maintain relationships with key stakeholders through regular communication to manage agreed outcomes, concerns, risks and issues.
• Contribute to the Infrastructure Department strategy and the Cloud Services roadmap.
• Engage and lead production support in a timely manner and ensure a long-term resolution.
• Support other Cloud Services team members in the support and troubleshooting of cloud services and infrastructure

What experience you’ll bring

• Resilient and comfortable in influencing and communicating with all stakeholders about DevOps practice and subsequent culture shifts
• Passionate about DevOps/Cloud/Automation and have a keen interest to solve complex problems in a systematic approach
• You take ownership of a situation by being inclusive, collaborative with a positive attitude, and know how to iterate through a problem quickly.
• You enjoy collaborating closely with your DevOps peers and development teams to drive continuous improvements/deployments
• Mindset for continuous learning and adapting to the ever-changing technology landscape
• You have excellent people and communication capabilities to collaborate with all levels of stakeholders to drive a customer-first approach and ensure successful business outcomes from a cloud services aspect.

First 12 months

• Working as part of the Cloud Services Team / Product delivery teams to further develop team capabilities and service offerings.
• Contribute to the DevOps Community of Practice and Foundation.
• Contribute to our DevOps Engineering Handbook.
• Contributing to our AWS and DevOps standards and roadmaps
• Implementing and building reusable CI/CD Automation and TF Modules
• Project delivery to automate e2e pipeline solutions using Terraform with Gitlab on AWS.
• Implement and migrate CI/CD stack to Gitlab and our AWS well-architected framework.
• Taking ownership and influencing DevOps cultural
• Some of the current projects/initiatives that you may be involved in
  • New Claims platform
  • Exciting greenfield projects build on AWS
  • Gitlab foundation and migration
  • Terraform foundation
  • Enhance developer's experiences
  • Observability (New Relic)
• Contribute to the drive and implementation of new DevOps tools
• Empowering organizations to deploy more frequently with quality

Tell us how you’d like to bring impact and change to our organization

Our Culture

Environment - We believe in working in a safe, inclusive and collaborative team environment.
We like celebrating our small wins with casual outings as a team.

Learn & Collaborate - Our people and culture strongly support our continuous learning to improve our ways of working. The teams collaborate using Slack, miro and more.

Career growth - We value and care about your career development and mentorship, and we provide training and growth opportunities.

Flexibility - We work in a flexible and hybrid working environment with allocated parking.

Exciting Tech - Future proof your skillsets with advanced usage of AWS, Terraform, Ansible, Gitlab, Kubernetes, New Relic, and the latest DevOps tech stack

Dev machines - We offer the latest development machines of your choice. MacBook Pro or IBM laptops

Our perks

• Location –Our office is conveniently based in Toowong Village shopping centre - a city fringe location with access to retail, restaurants, various parking options and public transport
• Extra leave - Enjoy additional leave days on us You’ll receive a paid ‘ME’ day and one paid volunteer leave day annually. Team members can also purchase up to two additional weeks of leave per year.
• Paid parental leave - We support our new parents with paid parental leave and other benefits.
• Workplace giving - If you’re passionate about a cause, then we are too – we offer workplace giving and we’ll dollar match your donations to registered charities.
• Development opportunities - We’re championing your development with internal programs and access to a wide range of online courses.
• Employee discounts - You’ll receive discounts on Budget Direct insurance products.
• Reward and recognition - We reward high performance with employee recognition, reward and incentive schemes.
• Onsite facilities - There’s excellent end-of-trip facilities on offer and private spaces for nursing mothers.
• Get social - Join our vibrant social and community activities including annual celebrations, family fun days and regular events across each of our sites.
• Perks App - Access to an employee benefits and discounts app called ‘Perks’ offering your great discounts, offers and programs across a range of areas.
• Flexibility – Our Technology team are currently working on a rotation of 3 days in the office, 2 days at home per week.

If you are seeking a new challenge and would enjoy the opportunity to work in a growing and changing business, click on the APPLY NOW button and submit your application.

Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.

*A note from Auto & General to recruitment agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Auto & General is not responsible for any fees related to unsolicited resumes.