Reception/Administration Assistant

2 weeks ago

Mackay, Australia CSE Global Full time

CSE Crosscom is a leading supplier and integrator of two-way radio and telecommunications products, infrastructure & services. We work with major industrial, government, transport, mining, resources, and utilities across Australia and New Zealand.

We design, supply and install telecommunications solutions to help our clients keep their workforce safe and manage their most critical assets. CSE Crosscom is part of the CSE Global Group of Companies, operating in over 20 countries and listed on the Singapore Stock Exchange.

In this opportunity as CSE Receptionist your role will work between being a first point of contact for visitors and clients coming into the branch, directing phone inquiries to the most appropriate CSE contact and general administration supporting the Sales and Operations team to create efficiencies in the office. As first point of contact, you will meet and greet customers as they visit, ensuring a welcoming first impression, work with incoming calls to problem solve or direct their call to the most relevant point of contact in a friendly and consistent manner with administrative duties including:

  • Processing cash sales & credit card transactions
  • Liaise on service orders and generate quotations
  • Maintain customer files, and database
  • Book inductions/courses, flights and accommodation
  • Coordinate mail, incoming and outgoing
  • Process customer purchase orders.

What you need to succeed?

  • Positive team orientated attitude, with a wiliness to help others and roll up your sleaves
  • Excellent customer service skills, both face to face and over the phone
  • Intermediate MS office skills, (Outlook, Word, Excel).
  • Ideally 2-3 years in an office like environment, either in reception/administration or customer service.
  • Current drivers licence
  • Cert 3 in Business Administration or experience with Service Based Accounting software highly desirable.

In return CSE can offer you an excellent opportunity to grow your career, with stability and personal development options you will become familiar with all aspects of the business and be encouraged to develop from the team and management. CSE offers a competitive salary, numerous HR benefits and a strong team environment with a social but busy work environment.

At CSE we are committed to creating a supportive and inclusive work environment where all employees can thrive, which are reflected in our values.

If you are a motivated and driven individual who is willing to put in the effort to succeed, we encourage you to apply.

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