Workshop Manager

About us 

You’ve probably heard of Coates or seen our orange hire equipment on job sites around Australia. But we’re more than just scissor lifts and diggers. We’re an end-to-end solutions company operating across five key areas: Equipment Hire; Engineering Solutions; Industrial Solutions; Power & HVAC; and Training.

We’re proudly Australian-owned, with a long history of supporting customers to deliver major projects, and an exciting future focused on digital transformation, sustainability and growth.

At Coates, we understand that we’re nothing without great people. So, you don’t just work for us, we work for you. We’re here to support and equip you with great training and development, flexible work options and a positive team environment to help you build your career from the ground up or take it to the next level.

Your new role awaits:

This vital role is responsible for providing strong leadership and direction to our Kingston team of workshop, yard and trade assistant staff who work toward ensuring all equipment is repaired, serviced and maintained to high standards. Working closely with the Branch Manager, you will understand customer demands and equipment need pipelines to establish daily workloads.

Lead a large workshop team with a safety-first attitude Provide expert advice with diagnostics and customer requirements Manage asset maintenance and servicing schedules of records Manage onsite breakdowns and over the phone diagnostics Maintain quality relationships with internal and external stakeholders Possess a flexible approach

About you:

As well as having amazing customer service skills and a can-do, flexible attitude, you will have:

Mechanically trade qualified is preferred with proven experience of leading teams Demonstrated leadership experience with people management skills Strong planning and cost control skills Effective time management and attention to detail Troubleshooting, diagnostic and preventative maintenance skills Proven Computer skills

What you’ll get in return

As part of our team, you’ll enjoy a range of perks and benefits including:

Competitive remuneration (because we value great work and believe it should be rewarded) Flexible working arrangements to help you balance your work life with your home life Training and development to help build your career and equip you for success. Purchased extra leave program if you want some more time to do the things you love Discounted hire equipment so you can finally finish that home reno job Supportive and inclusive team culture that empowers you to do your best work Employee Assistance Program (EAP) for professional and confidential counselling and support Volunteering opportunities through the Coates Foundation so you can connect to your community

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