Customer Care Specialist

5 months ago


Windsor, Australia Kuehne+Nagel Full time
JOB DESCRIPTION You will be joining our Customer Care Team to add your expertise + skills to the delivery of Customer Excellence.

Your Role

You will support customers by providing helpful information, answering queries, + responding to complaints and feedback.Utilizing your strong forwarding + market knowledge, you will provide front line support for customers to ensure customer satisfaction with our products, services + features

Your Responsibilities

To drive customer engagement, satisfaction, retention + reactivation in close cooperation with Field Sales and the Operational Care Center (OCC). To establish + strengthen operational relation to customer contact(s) through daily interactions, regular care visits + pro-actively advising + consulting to ensure customer satisfaction. To qualify customer inquiries + provide quotations within the given price band, in line with the guiding leeway in decision-making, then following up to ensure quotations are accepted + closed. To support customer onboarding in line with working instructions, ensuring inclusion + transfer of customer requirements into the KN systems alongside the (initial) customer order. To collaborate with Finance + Revenue Care Center (RCC) to adjust credit limits based on daily business development + coordinate measures in case of challenges. To document, resolve, analyze all complaints and feedback then identify, share + eliminate root causes. To create, review + refine customer reports. To ensure delivery against all financial targets + strategic objectives.

Your Skills and Experiences

Your strong focus on customer + stakeholder relationships along with your strong time management will be key to your success.
You have been selected for this role because of your knowledge across our operations + because you possess the key attributes we are looking for in a Customer Care Specialist.

Good Reasons to Join

At Kuehne + Nagel, you can utilize and refine your relationship management skills and specialized business acumen as part of a committed and dynamic sales team. We offer extensive trainings and education for professional development, competitive remuneration, and ample opportunity to engage, collaborate and lead with a truly global network. Our employees particularly appreciate the high degree of creative freedom, the fluid transfer of responsibility and international career exposure. Success comes with the people who make it possible, which is why we do our best to take you on board for the long term. Together, we will win the future

  • Windsor, Australia Kuehne+Nagel Full time

    At Kuehne+Nagel, we are seeking a dedicated Customer Relationship Manager to join our Customer Care Team.This role offers a unique opportunity to leverage your expertise and skills in delivering exceptional customer experiences. As a Client Experience Specialist, you will play a pivotal role in driving customer satisfaction and retention by providing helpful...


  • Windsor, Australia VetPartners Full time

    Veterinary Surgeon Role OverviewWe are seeking a seasoned and compassionate veterinary professional to join our dedicated team at Wilston Vet in Brisbane. As an Animal Care Specialist, you will be responsible for delivering high-quality patient care and contributing to the continued success of our multi-award-winning clinic.About the RoleThis full-time...


  • Windsor, Australia VetPartners Full time

    Wilston Vet, a multi-award-winning clinic under VetPartners, is seeking an experienced veterinarian to cover parental leave in our Brisbane practice. With a high nurse-to-vet ratio and exceptional veterinary support from colleagues with over 14 years of experience, this role would suit a candidate with a minimum of 3 years of post-qualification...

  • Catering Assistant

    3 months ago


    Windsor, Australia Cater Care Australia Cater Care Services Full time

    **Introduction**: Cater Care is a leading catering service provider known for our commitment to quality, innovation and exceptional service. **Description**: **The Role**: Cater Care Australia seeks to appoint a Permanent Part time Catering Assistant at our aged care residence in Windsor. **Roster**: Saturday 7am to 230pm & 4pm to 7pm **What This Role...


  • Windsor, Australia Invocare Full time

    Support Families During a Difficult TimeWe are seeking a compassionate and organized Pet Care Support Specialist to join our team at InvoCare. As a vital member of our Patch & Purr family, you will provide exceptional support to families during a difficult time.About the RoleThis is an opportunity to make a meaningful difference in people's lives by...


  • Windsor, Australia AMA Group Non-Drive Full time

    Join a welcoming team for the long term - Permanent position, Monday to Friday - Grow your career with our friendly team Shipstone Accident Repair Specialists in Windsor is an I-CAR Gold Class repair facility, committed to the highest standards of repair for prestige vehicles. They are accredited by 9 OEM brands: Lamborghini, Porsche, Audi, VW, Jaguar/ Land...


  • Windsor, Australia AMA Collision Full time

    Join a welcoming team for the long term - Permanent position, Monday to Friday - no weekends! - Grow your career with our great team for the long term Shipstone Accident Repair Specialists in Windsor is an I-CAR Gold Class repair facility, committed to the highest standards of repair for prestige vehicles. They are accredited by 9 OEM brands: Lamborghini,...


  • Windsor, Australia FlexiHome Care Full time

    We are excited to expand our team and are looking for a Disability Support Worker to join us in **Windsor! **This is an incredible opportunity to join an amazing organisation that promotes authenticity, purposefulness, responsibility and understanding, with a mission to empower the vulnerable and people living with disability. **FlexiHome Care** provides a...


  • Windsor, Australia Medrecruit Full time

    About the RoleWe are seeking a skilled Medical Specialist to provide cover in a historic Australian town. This is an excellent opportunity for professionals looking to work in a variety of specialties and gain experience in a well-equipped hospital.Key DetailsSalary:$220 per hour, inclusive of superannuation, taxes, and casual loadingShift Times:2200 -...


  • Windsor, Australia Medrecruit Full time

    We are seeking an experienced Medical Specialist to provide locum cover in a 131-bed hospital located in one of Australia's oldest colonial settlements.Key HighlightsLocum position available from March to April 2025This historic town offers a unique blend of history and culture, with heritage pubs and a vibrant arts scene. The hospital provides a range...


  • Windsor, Australia Medrecruit Full time

    We are seeking an experienced Clinical Emergency Specialist to join our team at a hospital located in a picturesque coastal town.About the Role:This is a locum opportunity requiring coverage for multiple shifts, including evenings and overnights.Key Responsibilities:To provide high-quality emergency care to patientsTo work collaboratively with other...


  • Windsor, Australia Nepean Blue Mountains Local Health District Full time

    **Employment Type** Permanent Full time/Part time **Position Classification**: Staff Specialist in Anaesthesia **Hours Per Week**: up to 2.0FTE **Requisition ID**: REQ524071 **How to apply** Applications close on **3 November 2024** and must be received by midnight of the closing date. Applications are invited from suitably qualified medical practitioners...

  • Aged Care Assistant

    4 weeks ago


    Windsor, Australia KinCare Full time

    About UsKinCare is a leading provider of in-home care services, committed to improving the quality of life and wellbeing for our customers through tailored support.Salary InformationAward rate $28.94 per hour + Super + Paid KM's + Phone Allowance, making this a highly competitive salary for the industry.Job DescriptionWe are seeking an experienced Aged Care...


  • Windsor, Australia KinCare Full time

    About Our OrganisationKinCare is a provider of in-home care services, dedicated to improving the quality of life and wellbeing for our customers through tailored support.We're committed to delivering exceptional care that empowers our customers to live independently at home for longer.Job SummaryWe're seeking a compassionate Aged Care Worker to join our team...


  • Windsor, Australia Moviliti Dental Care Full time

    Our Team is missing something - and that something is you. Moviliti Dental is looking for a dynamic experienced Dental Assistant. At Moviliti you become part of the supportive, loyal and collaborative team. Some of ourTeam members have been with us over 10 years. As we grow, we are looking for a Clinical Assistant who shares our core values of compassion,...


  • Windsor, Australia Moviliti Dental Care Full time

    Our Team is missing something - and that something is you. Moviliti Dental is looking for a dynamic experienced Dental Assistant. At Moviliti you become part of the supportive, loyal and collaborative team. Some of ourTeam members have been with us over 10 years. As we grow, we are looking for a Clinical Assistant who shares our core values of compassion,...


  • Windsor, Australia Moviliti Dental Care Full time

    Our Team is growing yet again, and we are on the lookout for a dynamic Clinical Assistant/ Dental Assistant. At Moviliti you become part of the supportive, loyal and collaborative team. Some of ourTeam members have been with us over 10 years. As we grow, we are looking for a Clinical Assistant who shares our core values of compassion, care, respect,...


  • Windsor, Australia Invocare Full time

    **Client Care Coordinator** - Use your compassionate nature to work with an empathetic team - Work for a market leader with great benefits and a strong workplace culture Join a team in unique environment using your customer service and administration skills in pet aftercare, where you will excel providing and delivering empathetic support to our clients to...

  • Catering Manager

    2 months ago


    Windsor, Australia Jewish Care Victoria Full time

    **Catering Manager - Hannah & Daryl Cohen Family Building** - Permanent full-time position - Located in Windsor - Generous not - for - profit Salary Packaging to increase your take home pay! **About us** Jewish Care Victoria, is a not-for-profit organisation and is one of the largest providers of aged and community services for the Jewish Community in...


  • Windsor, Australia Medrecruit Full time

    Medrecruit is a leading healthcare recruitment agency that helps medical professionals find their ideal roles in various settings.Estimated Salary: AU$120-$180 per hourThis opportunity is perfect for a dedicated and experienced Medical Specialist who wants to work in a dynamic environment.Job Description:Shift times: 0830 - 1700Ward CMO responsibilitiesThe...