Retail Sales Assistant

4 weeks ago

City of Sydney, Australia Dyson Full time

About the Role

The Dyson Stylists within our Beauty Lab | Flagship Store are responsible for providing an exceptional styling experience for our owners. They are our product advocates, who will bring the personal care category to life for Dyson owners proving exceptional customer service.

Main responsibilities include but not limited to:-

Provide a styling service that exceeds our shopper’s expectations

Each appointment booked includes; wash, blow dry and styling of the customers hair within a 45 minute session

Ensure appointments start and finish on time

When there are no clients, ensure store presentation, cleaning and stock fill is up to date

Be able to use the POS and book in clients when required

Build and maintain great relationships with internal and external customer to influence and contribute to the development of the business

Ensure sales reporting and recording is accurate

Ensure you are trained on all Dyson products

Be a product champion for all Personal Care products

Attend training and education sessions to ensure you are up to date with all Dyson product information and technology

Be accountable for your sales targets and work to meet the Store sales targets

Meet daily and weekly KPI’s. KPI’s fall under the following categories: Customer Service, Sales, Product Knowledge, Styling sessions per day

Achieve a standard of excellence in our work processes and outcomes, ensuring adherence to Dyson policies and all relevant regulatory and legal requirements

Have a valid RSA certificate

Pick up new activities that fall broadly in the purpose of the role.

Fix things that you can see need fixing

Identify problems and find solutions

Promote and demonstrate Dyson behaviours

About You

To be successful in this role you will be a highly motivated, enthusiastic team player, driven by creating an innovative customer experience directly and through a strong team. You have the ability and initiative to work independently and to work a varied schedule including nights, weekends and holidays if needed.

Previous skills & experience:-

2+ years of experience as a hair stylists, specifically being an expert in: wash, dry and styling

Proficient at styling hair of all types

Minimum qualification of Certificate III in Hairdressing or equivalent

High level of communication skills, both verbal and written

Excellent presentation skills and high attention to detail

Strong time management skills and ability to work under pressure

Well-developed interpersonal and relationship building skills

Ability to lift, push or pull up to 30lbs

At Dyson, our people are at the heart of everything we do. We value you bringing your whole self to work – your authentic you. We believe that diversity and an inclusive team is what sets us about and brings about great ideas, innovation and growth.

We have a vibrant and diverse culture that is geared towards recognition and realising ambition. 


Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.

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