Talent Acquisition Systems, Operations

4 weeks ago

Melbourne, Australia Toll Holdings Pty Ltd (COR) Full time

About Toll Group

At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com

Our global, high performing Talent Acquisition function is looking for a Talent Acquisition Systems, Operations and Projects Specialist to join our function (could be base in Sydney, Melbourne, or elsewhere) to drive operational efficiency globally throughout TA.

This includes identifying areas for optimizing our global talent acquisition processes, streamlining operations and how we deliver our talent solutions, enhancing operational efficiency, and supporting on various projects within the global talent acquisition function, all with a focus on current state optimisation and future state achievement of our 2025 TA goals which are, optimizing all experiences (recruiter, hiring manager and candidate), building talent advisory capability, being operationally strong, we embrace a digital mindset, and we do the right things at the right time, the right way.

This role will aid the identification of continuous improvement opportunities to simplify and improve ways of working across TA process and offers the opportunity to play a pivotal role in shaping the future of talent acquisition operations, leveraging cutting-edge technology, and driving impactful projects that support our organization's growth and success.

There are four key areas of impact that this role will have;

1) ATS SME (Subject Matter Expert)

2) Talent Acquisition Process Optimization

3) TA Reporting (Data Analysis, Reporting, and Insights)

4) Project Support

At a high level, the key outcomes this role will have include serving as the primary point of contact for Workday-related inquiries, issues, and enhancements within the talent acquisition team for all users globally across all TA related technology, and identify ongoing areas where we need to streamline the way we use the system in line with optimizing the experiences we offer our recruiters, candidates and hiring communities and again, help to drive achievement of our 2025 goals.

Additionally, this role will provide operational support for talent acquisition projects, including but not limited to, system implementations, process redesign initiatives, and strategic recruitment initiatives and collaborate with project teams to define requirements, timelines, and deliverables, ensuring alignment with talent acquisition objectives.

In order to have maximum impact, you ideally would have come from a TA background either in an operational/projects/systems type role, have extensive knowledge of TA Technology and optimising TA tech stacks, ideally have prior experience working with Workday Recruiter/ Workday HCM and have a proven track record of optimizing processes and improving operational efficiency within a talent acquisition or HR function, and be able to articulate the impact you achieved in all key areas.

What will determine your success is your ability to manage conflicting priorities and multiple tasks all whilst working with key stakeholders to manage expectations through enhanced communication skills, an ability to influence and articulate complexity clearly.

Additionally, being action oriented, outcomes and results driven focused, possessing a can-do approach, the ability to think about the bigger picture and how the puzzle pieces fit together to optimise a TA function (as in think about how we become the global leader in Talent Acquisition and deliver optimal talent outcomes for Toll) will impact on your ability to achieve maximum impact within this role.

What moves you?

At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.

Are you excited about this role but are concerned you don’t meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you’re interested in this role but your past experience doesn’t align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up.

At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.

To find out more about us visit www.careers.tollgroup.com

You must be entitled to work in Australia and be prepared to undertake pre-employment checks including a criminal history check and medical.

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