training officer

1 month ago

Brisbane, Australia HR Partners Full time

job description

HR Partners by Randstad has an opportunity for a Training Officer to join our government client site in Brisbane’s CBD. This role is an immediate start Monday-Friday with a potential of extension, paying $47.21 per hour.

About the role:

You will be responsible for the coordination of the blended learning program for staff, partner agencies and non-government partners. This includes providing support to the team, provision of assistance when delivering instructor-led and digital training artifacts, administrative support and the set-up of IT equipment, devices and connectivity, as required. The Training Logistics Officer, having experience working in large ICT enabling projects, will have a key focus on the logistical aspects of delivering the Program’s training and development programs.

  • Organise and coordinate logistics for workshops/training sessions, including required ICT hardware and devices (training devices, audio checks and other ICT equipment etc.) and travel.
  • Analyse training data, reconcile all training completion records, evaluation feedback and produce reports.
  • Access, record and coordinate back-end training administration functions on the iLearn Learning Management System (LMS) and provide first level support to front end users’ regarding LMS usage and resolve and follow through with enquiries.
  • Assist with training resource planning, forecasting and attend regular meetings.
  • Coordinate and distribute eLearning materials and promotional projects / materials for the Department, including but not limited to the production and distribution of documents, presentations, etc.
  • Primary point of contact for enquiries relating to the training program.
  • Onboarding new team members including ensuring they have access to the required information, training and systems.
  • Support the Training Manager in relation to scheduling of trainer allocations to training sessions and activities.
  • Work with external vendors, where required, to ensure coordination of training workshops and training sessions, as required.

About the individual:

  • Experience in working across and scheduling training for multiple concurrent training projects.
  • Demonstrated ability and experience in managing the logistics and training scheduling for a blended ICT learning project.
  • Experience with liaising with all levels of the project teams to identify and articulate their requirements in delivering workshops, meetings and training sessions for a variety of stakeholders across the state.
  • Proven ability to work with multiple vendors and business stakeholders across multiple businesses and Queensland Government agencies.
  • Experience in administering a Learning Management System for the set-up of instructor-led and eLearning training assets, monitoring attendance, training records management and reporting.
  • Experience working with large data sets in Excel.
  • Advanced written and verbal communication skills and the ability to manage stakeholder, vendor and resources supplier relationships.
  • Knowledge of Digital learning tools such as Articulate Rise and Articulate 360.
  • Advanced knowledge of Microsoft Word and Excel.
  • Ability to work independently and proactively, including the ability to plan, manage and report on allocated pieces of work and problem solve and recommend solutions for issues as they arise.
  • Ability to rapidly learn and understand technical IT solutions and platforms.
  • Experience in working within AGILE ICT project environments, highly desirable but not required.
  • Experience in working with large public sector or corporate ICT projects, highly desirable but not required.

At HR Partners by Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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