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Event Logistics Captain

4 months ago

Gold Coast, Australia The Star Entertainment Group Full time

Since 2014, The Star Gold Coast has undergone a remarkable evolution. Our mission, to create fun at trusted destinations, has resulted in an unparalleled experience. Guests indulge in lavish stays at The Star Grand's revamped five-star hotel rooms, the opulent suites of The Darling, and Australia's pioneering Dorsett Hotel. Culinary delights await at award-winning venues including Nineteen at The Star, Kiyomi, and Mei Wei. Entertainment options are abound with live concerts, theatre performances, Events Centre gatherings, outdoor "Live on the Lawn" events, and world-class DJ sets at Atrium Bar. The Star Gold Coast is where relaxation seamlessly intertwines with thrilling entertainment.

As an Event Logistics Captain , you will be responsible for providing an engaging, efficient and high-quality service by coordinating our Event Logistics team members while on shift.

This is a fantastic opportunity where you will showcase your event logistics leadership expertise throughout our property at The Star Gold Coast.

A few of your responsibilities:

  • Supervise team members and assist the Management Team with on-the-job training and development of the team
  • Supervise the service flow and performance standards within the outlet.
  • Make recommendations to the Manager that will assist in maximising productivity of the outlet
  • Ensure an open line of communication at all times through daily shift briefings and ensure a smooth transition and handover between all shifts. Including the completion of any daily/shift swap log reports if required.
  • Encourage a positive working relationship between Food and Beverage outlets and other departments within the company.

What are we looking for?

  • Excellent verbal and written communication skills
  • Tertiary qualifications in Hospitality desirable
  • Accreditation in Responsible Service of Alcohol.
  • Demonstrated ability in developing productive workplace relationships
  • Forklift, Traffic, and White Card License

About you:

With your exceptional attention to detail and logistics background, you will take pride in ensuring a professional execution of Events for our valued guests. Your ability to work collaboratively with a large and diverse team will set our Events team up for success.

Your role will be pivotal in shaping the success of our event operations at The Star. Join us in making a difference.  

What we can offer you:

  • Up to 30% staff discounts across our award-winning venues at all 3 of our world-class properties
  • Discounted parking available
  • Free meal on shift with a new menu every day
  • Lifestyle and wellbeing discounts
  • Career development, training, and courses via The Star Academy
  • Generous Paid Leave for primary and secondary carers
  • Excellent growth opportunities both personally and professionally
  • Groupwide Diversity & Inclusion focus areas including LGBTQI, Multicultural, Gender and Indigenous

Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.

Our culture

At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We believe in authenticity that embodies our Company values = Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care .

We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia’s First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process.  We offer a range of flexible working options for team members to find a balance between work and life that’s right for them and their unique well-being needs.

The Star is a WGEA Employee of Citation for Gender Equality holder and is recognised with a Gold Award 2022 by the Australian Workplace Equality Index (AWEI) which evaluates LGBTQI+ inclusiveness in the workplace. 

It’s your time to SHINE

Click on the link below to make your next career move with The Star.