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Branch Staff
2 weeks ago
Kalgoorlie Boulder, Australia
Reece Group
Full time
Branch Staff
KEY RESPONSIBILITIES:
Embrace The Reece Group Way within the branch – (Appendix 1)
- Embrace the values and always work within The Reece Group Way framework
- Always communicate with others in a positive, constructive and respectful manner.
- Participate in daily huddles and branch meetings
Support Branch Management by following company policy and strategy within the branch – CIP Breakthrough
- Ensure you understand and always follow company policies, procedures and directions
- Adopt safe work practices
Support Branch Management to deliver Customised Service to customers – Reece Works for You
- Assist branch management to deliver The Reece Commitment of Customised Service
- Service (Making it easier for our customers to do business with us)
- Quality (Setting the highest standards then striving to achieve them)
- Relationships (Treating our customer as business partners)
- Expertise (Understanding the market in which we operate)
- Embrace the Service Standards by having the right attitude and doing the simple things well every day
- Focus on building strong relationships with all branch customers
- Align all your activities back to the customer to deliver the very best customer service in the branch, on site, over the telephone, or via any electronic communications