Customer Service

4 weeks ago


Hobart, Australia Tilford Auto Group Full time

Customer Experience Consultant

Hobart, Full Time, Customer Service
Please Quote Reference Number 95951

  • Outgoing and Energetic Customer Service Professional
  • Competitive Salary and Flexible Work Schedule
  • Join the growing team at Tilford Auto Group in Hobart

Company Overview: At Tilford Auto Group we are dedicated to the highest levels of customer experience and putting customers at the centre of everything we do is imperative for our ongoing success. Our personalised approach to customer experience management is what needs to set us apart in the industry.

We are seeking a talented and experienced Customer Experience Consultant to join the team in our Ford Service Centre, supporting our staff to deliver exceptional experiences to their customers.

Position Overview: As the Customer Experience Consultant, you will work closely with our clients to understand their unique needs and challenges, providing expert guidance and solutions to enhance their customer experience. You will leverage your expertise in customer experience management to develop actionable insights and recommendations that drive measurable improvements in customer satisfaction and loyalty.

Key Responsibilities:

  • Work with our Ford Service customers each day to provide an outstanding experience for them from when they make first contact with us until they drive away in their vehicle.
  • Maintain constant communication with our customers ensuring that they are updated each step of their vehicles journey with us.

Qualifications:

  • Minimum of 5 years of experience in customer experience or related roles.
  • Proven track record of success with a focus on delivering measurable results for clients.
  • Strong analytical skills and the ability to translate data into actionable insights and recommendations.
  • Excellent communication and presentation skills,
  • Ability to build and maintain positive relationships with clients and colleagues at all levels of an organization.
  • Passion for driving innovation and excellence in customer experience.

Benefits:

  • Competitive salary
  • Flexible work schedule
  • Opportunities for professional development and advancement

How to Apply: If you have a passion for helping businesses create exceptional customer experiences, we want to hear from you

Please submit your resume and cover letter outlining your qualifications but note that only shortlisted applicants will be contacted for an interview.

Join our team and make a difference in shaping the future of our business excellence.



  • Hobart, Australia DFP Recruitment Services Full time

    **Job description**: **Job description** **Do you want a Hybrid working model, training on site and through the assignment and work from home. Working in an inbound team, providing exceptional customer service with all the equipment, training and support you need?** At Telstra, our customers are at the heart of everything we do. Our mission is to create a...


  • Hobart, Australia Nepean Building and Infrastructure Full time

    **About Us** At NEPEAN we are proud to be Australia’s leading privately owned engineering, mining services and industrial manufacturing organisation. We have unique capabilities to deliver high value, innovative and sustainable solutions for the world’s leading mining, construction, and transport companies. Over the last 40 years, hard work, technical...


  • Hobart, Australia BOQ Full time

    About the Role Do you have a passion for customer service and want to work with a driven, supportive and fun team? At the Bank of Queensland, we believe in the power and potential of people. We are excited to grow our Hobart team and offer the right candidate an exciting career in banking. If you’re ready to jump in with both feet, then we want to...


  • Hobart, Australia Telstra Full time

    Employment Type Permanent Closing Date 10 Aug 2023 11:59pm Job Title Customer Sales and Service Specialist Job Summary **Job Description**: Good things start here We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the...


  • Hobart, Australia Position Partners Full time

    As the Customer Service Coordinator, you will be the face of our branch, playing a pivotal role in delivering exceptional customer experiences. Your responsibilities will encompass a wide array of activities, including showroom sales, hire and repair inquiries, logistics, administration, and sales/support scheduling. Key Responsibilities: Provide...


  • Hobart, Australia Position Partners Full time

    **Role Overview**: As the Customer Service Coordinator, you will be the face of our branch, playing a pivotal role in delivering exceptional customer experiences. Your responsibilities will encompass a wide array of activities, including showroom sales, hire and repair inquiries, logistics, administration, and sales/support scheduling. **Key...


  • Hobart, Australia TPG Telecom Full time

    Role Purpose & Environment  As a Customer Service Advisor in our Vodafone Social Media Team, you will act as the voice of our brand across Vodafone’s social media channels. You will be responsible for driving brand advocacy through every interaction with customers and prospects. Every post, tweet, or comment will be different, and you’ll have...


  • Hobart, Australia Telstra Full time

    Employment Type Permanent Closing Date 28 Dec 2023 11:59pm Job Title Part Time Customer Service and Sales Consultant ROSNY PARK Job Summary As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through...


  • Hobart, Australia Telstra Full time

    Employment Type Permanent Closing Date 18 Apr 2023 11:59pm Job Title Part Time Customer Service and Sales Consultant HOBART CAT & FIDDLE Job Summary As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and...


  • Hobart, Australia Telstra Full time

    Employment Type Permanent Closing Date 17 Sept 2023 11:59pm Job Title Full Time Customer Service and Sales Consultant ROSNY PARK Job Summary As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through...


  • Hobart, Australia Telstra Full time

    Employment Type Permanent Closing Date 19 Apr 2023 11:59pm Job Title Part Time Customer Service and Sales Consultant KINGSTON Job Summary As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your...


  • Hobart, Australia Mysantaphoto Full time

    **Festive Retail Photographer/Customer Service Associate - Hobart** Christmas is the most wonderful time of the year so we’re on the lookout for a team of passionate photographers to capture the magic at our retail store in **Hobart**. We need reliable staff that are talkative, friendly, have a passion for photography, are comfortable working within a...


  • Hobart, Australia Swissport (Australia & New Zealand) Full time

    **Join Swissport for a career in aviation at Hobart Airport!** **Swissport is the global leader in airport ground services and air cargo handling, active in more than 269 airports in 47 countries across the globe.** We are committed to delivering safe, high quality services for our clients and their customers across the globe. **Working at Swissport** has...


  • Hobart, Australia Swissport (Australia and New Zealand) Full time

    **Join Swissport for a career in aviation at Hobart Airport!** **Swissport is the global leader in airport ground services and air cargo handling, active in more than 269 airports in 47 countries across the globe.** We are committed to delivering safe, high quality services for our clients and their customers across the globe. **Working at Swissport** has...


  • Greater Hobart TAS, Australia Anglicare Tasmania Full time

    **Customer Service Assistant****: - Corporate | Greater Hobart region - Closing date: 28/02/2024 **Casual position based from our Hobart and Glenorchy offices** **About us**: Anglicare Tasmania is a non-profit organisation providing a wide range of community services to the people of Tasmania. We are part of the national Anglicare Australia network of...


  • Hobart, Australia Tasmanian Government Full time

    Department of Health Human Resources HR Management Applications must be submitted by Sunday 28 April, 2024 11:55 PM **Position details**: **Applications close**: - Sunday 28 April, 2024 11:55 PM AEST**Award/Classification**: - Health and Human Services (Tasmanian State Service) Award, General Stream, Band 3**Employment type**: - Full...


  • Hobart, Australia Bento Moonah Full time

    **Full Job Description** Bento Moonah is recruiting the former waiter, Kitchen Hand. Friends with a background in cookery and interested in catering are very welcome to join our team. **Job Types**: Full-time, Part-time, Casual, Apprenticeship, Internship Schedule: - 8 hour shift - Afternoon shift - Day shift - Morning shift - Shift work Ability to...


  • Hobart, Australia Commonwealth Bank of Australia Full time

    Customer Banking Specialist - Oatlands **25 hours per week**: - Monday: 8.30am - 1.30pm - Tuesday: 8.30am - 1.30pm - Wednesday: 8.30am - 1.30pm - Thursday: 8.30am - 1.30pm - Friday: 8.30am - 1.30pm **Do work that matters** As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million...


  • Hobart, Australia Procreate Full time

    *About Procreate * Nestled in picturesque Hobart, Procreate is an industry-leading creative product company competing on the World stage. We are the recipient of two coveted Apple Design Awards and hold the title as the best-selling paid iPad app on Apple's App Store for the past six years. Procreate brings together a rare breed of people who are...


  • Hobart, Australia Hobart Private Hospital Full time

    Are you a friendly and enthusiastic individual seeking a rewarding career? - Hobart Private Hospital _is looking to employ a Food Services Assistant to join their busy department on a casual basis. You will work collaboratively in a dynamic team environment that strives to deliver outstanding healthcare to our patients. **As a Food Services Assistant your...