Casual Aviation Kerbside Officer

2 months ago


West Rockhampton, Australia Trident Services Full time

Join our aviation security team at Rockhampton Airport

We are currently recruiting for a Aviation Kerbside Officer to be based at Rockhampton Airport on a Casual basis.

At Trident, our aviation security team at Rockhampton Airport offers a supportive team environment, where you are encouraged to reach your full potential.

As an Aviation Kerbside Officer you will be responsible for the delivery of high-quality, customer-focused security services while creating safe and memorable travel experiences for travellers and visitors transiting through Rockhampton Airport.

This position is an exciting opportunity for an individual who is keen to learn more or build on their existing knowledge of the Aviation industry.

About you:

  • You will enjoy working as part of a team.
  • You will have the ability to engage with customers and provide positive experiences.
  • You will have the ability to work in a fast-paced airport environment.
  • You will be positive and optimistic.
  • You will be motivated and able to multi-task.
  • You will be committed to workplace health and safety.

The Position

As the Aviation Kerbside Officer you will be responsible for:

  • Providing consistent high level quality customer service.
  • Meeting and Greeting passenger / customers upon arrival and departure.
  • Efficiently and safely managing passenger and non-passenger flow front of house.
  • Manage vehicular movement.
  • Maintaining compliance with current legislation in all security and safety procedures.
  • Utilising excellent verbal and written communication skills.

Skills and Experience

You will have:

  • Ability to successfully pass Drug and Alcohol screening and Medical assessments.
  • Ability to obtain an ASIC (Criminal history clearance).
  • Availability to work on a 24/7 rotating roster.
  • Valid QLD Security Licence.
  • Customer Service experience.

Why you should work with Trident:

  • We are an equal opportunity employer.
  • All staff are directly employed and receive award wages, superannuation, and associated benefits based on employment type.
  • We provide the opportunity for career progression including from casual to part-time or full-time roles.
  • We offer opportunities to upskill including certificate qualifications and above.
  • We’re all about teamwork and creating an inclusive work culture where everyone feels supported and encouraged to reach their personal goals.

About Trident Services Australia

Founded in 1996, Trident Services Australia has grown from a small, specialised guarding and patrol operative, into the well-known, trusted, professional security and cleaning services provider it is today. Trident is proudly 100 per cent privately and Australian owned, employing over 2000 staff across more than 45 sites throughout Queensland, NSW, and the Northern Territory. At Trident, we are driven by teamwork. We pride ourselves on our inclusive culture where we work hard to support personal growth, develop skills, and offer guidance to help individuals reach their goals. With a vastly diverse workforce, we are passionate about creating an environment that is inclusive and supportive; a place where everyone can truly be themselves. Trident is an equal opportunity employer and actively encourages candidates who are Aboriginal and/or Torres Strait Islanders to apply.



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