Principal Software Engineer

3 weeks ago

Melbourne, Australia Splunk Inc Full time
Splunk is here to build a safer and more resilient digital world. The world's leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. While customers love our technology, it's our people that make Splunk stand out as an amazing career destination and why we've won so many awards as the best place to work. If you become a Splunker, we want your whole, authentic self, what we call your "million data points". So bring your work experience, problem-solving skills, and talent, of course, but also bring your joy, your passion, and all the things that make you, you.Join us as we pursue our exciting new vision to make machine data accessible, usable, and valuable to everyone. We are a company filled with people passionate about our product and seeking to deliver the best experience for our customers. At Splunk, we’re committed to our work, customers, having fun and, most importantly, to each other’s success. Learn more about Splunk careers and how you can become a part of our journey

About the Role

As a Principal Software Engineer at Splunk, you'll play a crucial role in directly solving our customers' challenges in Australia. You will understand their needs and deliver tailored technology solutions, ensuring these enhance their operational success. This role requires leading collaborations with inter-Splunk teams and driving both design decisions and contributions to the product roadmap definitions. Your efforts will ensure seamless integration and deployment of solutions, fostering strong customer relationships and guiding our technology's strategic direction.

Responsibilities

Act as the primary technical liaison for customers in the region, understanding their needs, challenges, and objectives to deliver custom software solutions.Lead the architecture, design and execution of solutions that align with customer requirements and our product capabilities, ensuring seamless integration and deployment.Build and maintain strong relationships with customers, offering expert advice and support throughout the solution's lifecycle.Work closely with product management and engineering teams to relay customer insights and feedback, driving meaningful improvements to our offerings.Lead technical discussions and innovation sessions aimed at enhancing our solutions with insights from real-world customer experiences, ensuring scalability, reliability, and performance meet the diverse needs of our customersContribute to strategic decisions and the evolution of our technology stack through active participation in technical reviews, acting as a trusted advisor to the customers.

Requirements

Proficient in building large-scale and high throughput web applications from architecture design to implementation and testing.Deep understanding of microservices and distributed application architectureExcellent problem-solving abilities and communication skills, with a knack for explaining complex technical concepts to non-technical audiences.A deep commitment to creating customer-centric solutions that deliver value and exceed expectations.Solid knowledge and experience with at least one cloud platform, such as AWS, Azure and GCPExpert in JavaScript or TypeScript; Excellent knowledge of HTML/CSS; Familiar with one or more JS frameworks, such as React, Backbone or AngularExpert in Python, Java or GolangExpert in at least one RPC framework such as thrift and gRPCRich experience with 1 or more relational databases & NoSQL databasesSolid knowledge and rich experience in working with at least one cloud platform, such as AWS, Azure and GCPExpert in containerization technologies (e.g. Docker, Kubernetes)Experience with agile methodologies and leadership in engineering contexts.A Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field or equivalent experience.Minimum of 12 years of software engineering experience, with a proven track record in customer-facing technical roles.

Nice to Have

Observability and Monitoring domain knowledge and working experienceExperience in automation and creating API-based and/or script-based solutionsExperience in integrating different vendor products via API endpoints

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