Sales Excellence Manager

4 weeks ago

Sydney, Australia Microsoft Full time

Overview

Why Microsoft?

In Small, Medium, Corporate (SMC) and Digital Sales, we have set out with the purpose to empower our customers through the unique value of the Microsoft cloud by building a globally-led, digital-first scale organization aligned with partners. Dedicated to one of the fastest growing customer segments, the Small, Medium, Corporate and Digital Sales organization is committed to delivering the global digital scale engine for our business-- this is where you come in. As part of local subsidiaries or Digital Sales centers around the world, you will support a dedicated set of customers in identifying and achieving their business objectives through best-in-class digital engagement and partner co-selling. You will also have an opportunity to work cross-collaboratively while living our shared SMC and Digital Sales Culture priorities: Diverse and Inclusive, Wellbeing, Sustainability, Giving and Learning. If you have been described as customer obsessed and have a passion for digital-first solutions, we invite you to learn more about the SMC and Digital Sales organization and the value we deliver to our customers, partners, and one another, every day. #SMCDSCareer

Qualifications

What skills do you need to have? 

There will be many opportunities for you to learn and grow into this role and Microsoft. 

Required/Minimum Qualifications

7+ years’ experience in sales, sales operations/management, account management, program management, business development, marketing, consulting, or a related field OR equivalent experience. 5+ years of experience using data to drive business outcomes or inform business decisions. 5+ years of experience managing relationships with stakeholders, clients, and/or customers.

Additional or Preferred Qualifications

Bachelor's Degree in a related field. 3+ years managing projects, including planning, managing timelines, and tracking progress, and/or change management experience.

Microsoft believes that by investing in our people and creating an inclusive environment, our team will do their best work. See our complete list of benefits and why we are recognised as an Endorsed Employer for Women by WORK180.

Our mission is deeply inclusive.

What next?

Even if you feel you may not meet 100% of the criteria, please apply. You may exceed your own expectations, or we may have another opportunity that suits your potential. While we’re not able to reach out directly to every applicant, we will always do our best to help you feel heard and supported throughout the experience.

In the meantime, please see our , and for more information on our recruitment process.

Responsibilities

The Sales Excellence Manager for SMC & Digital Sales is a strategic role that enables and drives consistent Sales Excellence practices throughout the SMC Asia sales business to achieve sales objectives. The successful candidate will gain a deep understanding of the Digital Sales operating model, digital culture, and be part of a dynamic, fast-paced and quickly evolving sales organization. This position is a strategic contributor operationalizing strategy, driving growth, increasing seller productivity and driving cultural transformation.

This role will partner with the SMC Sales Directors and management team and will interface with a broad network of sales management and other key stakeholders supporting the Asia business. This person will also work closely with Sales Excellence peers supporting the Americas and EMEA.

Responsibilities:

Business Partnership and Support

Boosts sales growth by planning accounts or businesses. Evaluates the outlook program use and uses business insights to compare performance and suggest current and future actions based on key factors, opportunities, and/or risks. Supports the integration, alignment, and/or execution of the defined actions within the segment/region. Helps segment leads or partners, or works with peers to create segment strategy for segmentation, partner/territory planning, and quota/partner target setting. As the main orchestrator of the Portfolio Partner Business Plan, helps to activate sponsorship within segment leaders. Mentors managers and sellers on account/portfolio/partner business planning basics, habits, and plan quality. Helps to reinforce and review quality plans within the segment/region. Keeps and/or defines a consistent rhythm of the connection (RoC) in collaboration with peers and/or leadership. Helps with RoC activities to enforce good discipline and ensure quality outcome delivery. Provides business insights and recommendations to make positive changes. Finds opportunities to simplify and improve the RoC cadence within the supported segment/region. Guides and contributes to sales teams on sales motions/strategies for opportunity management (e.g., up-sell, cross-sell, renewal, recapture). Helps to operationalize prioritized sales plays and industry solutions. Finds opportunities to generate new business and speed up the closing of existing opportunities.

Sales Coaching for Growth and Transformation

Guides and develops relationships with sales team on achieving key goals. Helps sales team become better coaches to their sellers. Supports sales team in reaching higher individual and team competence, employee satisfaction, and cooperative selling efforts. May also coach on large deal pursuit.  Increases awareness and understanding of Corporate or TimeZone programs among sales teams and managers. Adapts and helps to implement plans to create new habits among sales teams or partners. Helps to improve sales team processes and capabilities within the supported segment. Evaluates customer/partner needs and uses methodologies and resources to change seller capabilities, sales processes, and/or partner engagement processes. Works with Area Transformation Leads, Area Capability Leads, and Business and Sales Operations (BSO) to eliminate sales barriers, drive utilizations of investment, increase customer/partner-facing time, and improve seller/partner capability and effectiveness. Gives input to sales teams to foresee and reduce risks. Collects and integrates feedback on sales challenges or blockers. Shares feedback with relevant teams through the appropriate channel.

Driving Sales Process Discipline

Analyze data on key factors that influence revenue (e.g. by channel, by product, by geo). Uses data analysis to draw conclusions and provide insights. Uses reporting and analytical tools to help sellers, sales managers and leaders, or partners see revenue and forecast data clearly and accurately. Promotes sales process adherence, standards and execution quality, or pipeline health. Ensures sales managers follow account plan standards and completeness. Helps achieve sales process consistency and excellence within the segment/region. Shares best practices with their team. Provides expertise and support on effective and consistent use of common and/or new processes and tools developed for the wider business to improve internal and external communications and engagements. Gathers input from the supported area into the feedback loop. Shares feedback with engineer/partner teams on tools.

Supporting Executive Capacity

Assists segment leader capabilities as a senior leader. Provides guidance and input on various aspects of business management (e.g., employee engagement, resource allocation, change management, building high-performing teams) in partnership with leadership and cross-functional teams. Acts as an internal supporter and an extension of the segment leadership. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.Industry leading healthcareEducational resourcesDiscounts on products and servicesSavings and investmentsMaternity and paternity leaveGenerous time awayGiving programsOpportunities to network and connect

  • Sales Excellence Manager

    3 weeks ago

    Sydney, Australia Microsoft Full time

    OverviewWhy Microsoft?In Small, Medium, Corporate (SMC) and Digital Sales, we have set out with the purpose to empower our customers through the unique value of the Microsoft cloud by building a globally-led, digital-first scale organization aligned with partners. Dedicated to one of the fastest growing customer segments, the Small, Medium, Corporate and...

  • Account Manager

    3 days ago

    Sydney, Australia BI Sales Full time

    GlobalData is a leading market research and analysis firm serving an extensive list of blue chip clients on a global basis. We provide comprehensive, timely and accurate research reports and datasets to support cutting edge industry analysis and strategic planning. With over 1,000 directly employed staff, spread over 13 offices including major centres in the...

  • Account Manager

    2 days ago

    Sydney, Australia BI Sales Full time

    **Account Manager** GlobalData is the leading Data & Analytics company, helping thousands of companies, government organisations and industry professionals profit from faster, more informed decisions. Our mission is to help our clients decode the future to become more successful and innovative. We have decades of experience in being the trusted, gold...

  • Senior Manager, Customer Excellence

    4 weeks ago

    Sydney, Australia Gilead Sciences Pty Limited Full time

    Description The vision of Commercial operations at Gilead is to drive operational excellence by delivering innovative capabilities that enable ANZ teams to achieve competitive advantage and unmatched customer experience. The Customer Excellence Business Partner plays a key enablement role for in field teams in the adoption and optimal use of our CRM...

  • Call Center Manager Anz

    3 weeks ago

    Sydney, Australia Sales Pond Pty Ltd Full time

    **Company Details**: **SalesPond specialises in best-practice Lead Generation, Sales Acceleration and Data Services. We are a vibrant and energetic company that is growing FAST and we represent global IT clients across the globe. We provide results driven solutions to maximise our clients pipeline and accelerate their sales.** Headquartered in Sydney,...

  • Service Technician

    3 days ago

    Sydney, Australia bta Sales Full time

    **What's in it for you?** You can work for one of the fastest-growing health tech integrators. On offer is an experience-dependent base salary range of $80k - $110k, plus superannuation. **Training**: Ongoing mentorship, certifications and training programs from senior leadership **Flexibility**: Work-life balance, flexible work...

  • Tutors Urgently Required for In-home Tuition

    3 days ago

    Sydney, Australia Tutoring For Excellence Full time

    **Are you a tutor who has a passion for learning? Are you reliable and organised? Are you in need of clients? We can help!** We are urgently taking on new registrations for tutors throughout the **Inner West and Western Suburbs of Sydney **for **face-to-face in-home** **tuition**. Tutoring for Excellence has over 20 years' experience recruiting students...

  • Sales Manager

    7 days ago

    Sydney, Australia CycleBar Full time

    **Full Time Sales Manager required (across multiple locations)** **POSITION**: Do you love making connections? Meeting new people? Helping people meet their fitness goals? We are looking for an experienced full-time Sales Manager to develop and manage a team of Sales Coordinators across multiple fitness studios (St Leonards and Ashfield). The role will...

  • Sales Manager

    4 days ago

    Sydney, Australia Playground XYZ Full time

    **Who we are** PLAYGROUND XYZ, a Division of GumGum, is an advertising technology business headquartered in Sydney with operations in Australia, New Zealand, Singapore, London, Los Angeles and New York. Our mission is to master the art and science of maximizing attention. To do this, we've built the world's first AI that can measure how long an ad was...

  • Sales Manager

    7 days ago

    Sydney, Australia GWG Recruitment Full time

    Sydney Based with WFH Flexibility - $130k to $150k base + Commission and Car Allowance - Drive Sales Through New Business Opportunities GWG is looking for experienced Recruitment Sales Manager to join our team in Sydney. You'll be working with our Sydney and Newcastle teams to drive sales and growth across NSW and potentially the ACT. **The Role** You...

  • Sales Manager

    3 weeks ago

    Sydney, Australia AMICI Tech Full time

    Sydney, Australia, Full Time, Part Time or Contractor. AMICI Tech is a young fast-growing Australian company with a social purpose which runs background checks. The sales manager will champion our company values in front of potential and existing clients and will expand our client based in all Australia. We are looking for an experienced and goal driven...

  • Sales Manager

    1 day ago

    Sydney, Australia Standards. Full time

    **Job Number** 23031244 **Job Category** Sales & Marketing **Location** Four Points by Sheraton Sydney Central Park, 88 Broadway, Sydney, New South Wales, Australia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for proactively soliciting and managing group/catering-related...

  • Category Excellence Manager

    7 days ago

    Sydney, Australia Support Services - InfraBuild Full time

    **About the role**: An exciting opportunity has arisen for a Category Excellence Manager role to join our team at Infrabuild. Reporting to the Head of Procurement you will lead all category excellence related activities for both direct and indirect spend categories. Some of the responsibilities in the role include: - Provide category management support...

  • Sales Manager

    4 weeks ago

    Sydney, Australia Zhejiang Dingli Machinery Co.,ltd Full time

    About Dingli:DINGLI is a leading manufacturer of aerial work platforms in the global market. Established in 2005, Dingli specializes in the production of electric, diesel, and hybrid boom lifts ranging from 16 to 44 meters. With advanced R&D centers in MAGNI (Italy), MEC (USA), TEUPEN (Germany), and others, Dingli is at the forefront of innovation in the...

  • Sales Manager

    4 weeks ago

    Sydney, Australia HRS Hospitality & Retail Systems Full time

    The ideal candidate will be responsible for building out our sales and marketing strategy, sales forecasting reports, and sales pipeline. You will then monitor our sales performance with the goal of expanding our company's market share. Your collaborative nature and will help you succeed when coordinating with external distributors and internal sales and...

  • Sales Manager

    2 days ago

    Sydney, Australia Crimtan Full time

    **The Company**: **Crimtan** is a programmatic digital marketing company with proprietary technology that enables us to run intelligent, targeted and high performing omni-channel campaigns for well-known brands globally. The company was founded in the UK in 2009. Our business is in a high growth phase, and with offices in London, Brighton, Cardiff, Spain,...

  • Sales Manager

    4 days ago

    Sydney, Australia Easy Payroll Global Full time

    On behalf of our client, we are seeking a curious, innovative and resourceful **Sales Manager** to help us pave the way and to make a valuable impact. Our client is the leading provider of Electronic Shelf Label (ESL) and smart store solutions serving traditional retail, new retail, pharmacies, department stores, fashion, health care, and the entertainment...

  • Sales Manager

    3 weeks ago

    Sydney, Australia RED Digital Cinema Full time

    Role responsibilities will include: - A focus on business development and first-class account management - Analysing market segments within the assigned territory to identify opportunities with potential and existing customers - Becoming competent in Pirtek’s core products, develop presentation material and deliver to major customers as required - Develop...

  • Sales Manager

    3 days ago

    Sydney, Australia Jivaro Full time

    Work with a globally recognised Fashion House - High performing culture **The Brand** An international fashion brand for young women and one of the leading denim brands in Europe, sold in more than 4,500 stores worldwide. **Job purpose** - Further develop the Australian & New Zealand market and brand awareness - Drive and implement the strategy and sales...

  • Technical Sales Manager

    3 days ago

    Sydney, Australia Advance Careers Full time

    Iconic Global Company - Sell Market Leading Products - Compitetive Salary **The Company** Our client is an iconic, global manufacturing organisation producing some of the most well-known brands for hot water, solar, and energy storage systems. They are seeking energetic, passionate Technical Sales Manager to join their growing business. **The Role** The...