Retail Store Manager

1 month ago

Joondalup, Australia Sussan Full time

As a much-loved fashion, sleepwear, and accessories brand, Sussan is committed to uplifting women across Australia through fashion that is a force for good – for our customers, people, community, and planet. We’re passionate about creating beautiful and thoughtful collections that fit every woman’s lifestyle to make you feel good on the inside as well as out.

We celebrate diversity and advocate inclusion, we’re committed to continuous learning and developing you in your career, team wellbeing and community engagement are genuinely and actively supported.

About the Role:

As our new Sussan Whitford Store Manager, you'll be a seasoned coach and leader, overseeing all aspects of the store and effectively guiding your team. Your role involves managing daily operations, from boosting sales and handling budgets to delivering exceptional customer service.

Drawing from your proven experience, you'll thrive in supporting and mentoring your team, nurturing their growth and development. Your passion for people is evident in your ability to engage and motivate, making work not just productive but enjoyable.

As Store Manager, your role involves: 

  • Monitoring store performance and identifying opportunities to optimise sales results.
  • Enhancing customer experience with friendly and attentive service, strong product knowledge and up to date styling advice.
  • Creating an environment of trust, confidence, and respect in-store whilst also inspiring, coaching, and supporting the growth of the team members.
  • Managing new stock deliveries and curating the store's visual merchandising.
  • Handling all administrative tasks for your store, including payroll, banking, and efficient rostering.

Why will you love working with us?

  • Set yourself up for success with our comprehensive online learning program followed by instore training with your Business Manager.
  • Access to Management Development Programs for fantastic career pathways to the broader Sussan Group business.
  • Generous 50% team member discount on Sussan product and the opportunity for monthly and seasonal bonuses.
  • Additional discount across our Sportsgirl and Suzanne Grae brands.
  • Work life balance with a 3-day weekend on a fortnightly rotating roster and no Sunday shifts.
  • Discounted private health insurance through Medibank Private.
  • Team member referral program.
  • Involvement in Sussan’s 18-year partnership with Breast Cancer Network Australia – BCNA.

If this opportunity aligns with your skills and aspirations, we would love to connect with you. 

The Sussan Group is committed to supporting an inclusive recruitment process ensuring a fair recruitment experience. We celebrate diversity and advocate inclusion and are committed to building and fostering a diverse and accessible workplace and culture.

Please advise us if you need any necessary access requirements or adjustments throughout the recruitment process.

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