Customer Development Analyst

2 weeks ago

Brisbane, Australia Mars Incorporated Full time

JOB DESCRIPTION

Job Description:

As the Customer Development Analyst, you will provide account management and excellence across trade planning, promotional activity, ongoing range management & financial claims management to support the delivery of the budgeted convenience team & market share targets.

You will also maintain ongoing reporting including Inventory, Service Level and New Product Reports and communicate regularly with convenience customers regarding product launches, promotions, and deletions, as well as responding to other ad hoc requests.

What will be your key responsibilities?

  • Work collaboratively with Convenience customers to ensure that the activation plans & promotions are executed

  • Maintain ongoing reporting for Convenience customers including inventory reporting, service level reporting and new line tracking

  • Build monthly updates to send out to Convenience customers that include new line product launches, deletions, and promotions.

  • Support the broader team with any customer requests – for example point of sale requirements or sourcing product information

  • Support the Convenience team in financial and claims management, including creating Tax Invoices.

What are we looking for?

  • Customer experience within field sales or other sales enviornment

  • Strong analytical abilities, with the ability to analyse large volumes of data                                                                                                  

  • Ability to develop long term, effective and influential business relationships with key decision makers

  • Degree qualified in a relevant discipline preferable but not essential

What can you expect from Mars?

  • Work with over 130,000 like-minded and talented Associates, all guided by The Five Principles.

  • Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.

  • Best-in-class learning and development support from day one, including access to our in-house Mars University.

  • An industry competitive salary and benefits package, including company bonus.

Applications will close Sunday 30th of June, but will be reviewed as they are received.

Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.

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