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Merchandise - Process Manager

5 months ago

Mulgrave, Australia Kmart Full time

Brighter Futures Start Here

We are an inclusive team who power two of the most iconic and loved brands, Kmart and Target. We have more than 50,000 passionate individuals across our stores, distribution centres, and offices around the globe.

With our brands touching the lives of almost two million customers every week, you’ll feel the impact of the work you’ll do every day. Join our team in our unwavering promise to make everyday living brighter by providing great value products at the best prices for Australian and New Zealand families.

As a leader in the retail market, we’re optimistic about our future and yours. We’re changing at a rapid rate, giving you challenging work that you’ll be proud of.

Join the team

Kmart Group is looking for a merchandise professional with experience in both apparel buying operations and product development processes.  This newly created role forms part of a frontier team to leverage world leading technologies across product development, Ai, & 3D design to optimise Kmart Groups E2E digital ecosystem.

The ideal candidate for this role will have a strong background in apparel merchandise buying practices (Kmart experience would be looked upon favourably) and consider themselves tech savy. This role requires forward thinkers with a desire to innovate & drive process efficiencies across digital platforms. A key aspect of the role is a proven ability in complex problem solving and prioritisation of competing workloads across large scale digital transformation projects.

What you’ll be doing

As a Merchandise – Process Manager working for Kmart you will:          

  • Identify & prioritise business requirements to delivery of continuous improvement across digital process & systems.
  • Review business use-cases to identify opportunities to increase benefit potential.
  • Ensure business alignment of process improvements & intended outcomes and impacts.
  • Determine value of new digital processes efficiencies.
  • Development and execution of change management & communications plans.
  • Development of team training framework for new processes.
  • Work with Optimisation Analyst to develop measurable reporting.
  • Drive continuous improvement of processes, improve commercial and/or user experience across digital systems
  • Collaborate with IT teams & external tech vendors to prioritise workload.
  • Effectively build relationships with key stakeholders to ensure alignment and results-based outcomes.

To be successful in this role you’ll have:

  • Apparel Buyer, Business Management, Product Management, or experience in related field.
  • Bachelor’s degree (Merchandise, Business).
  • Strong working knowledge and experience of merchandise product development to sourcing processes & digital systems.
  • Digital transformation and/or technology delivery experience will be considered highly.
  • Experience using product development software such as PLM, DSS or similar.
  • Experience using project management software such as Jira, Microsoft Excel, Word, PowerPoint & Teams.
  • A strong stakeholder collaboration & communications capability that can influence key stakeholders.
  • Ability to drive change management across large scale enterprise teams.
  • Highly organised with an ability to multitask and manage high volume workload.
  • Demonstrated ability to work to deadlines with sense of urgency.
  • Flexible and resilient in fast paced retail environment

Benefits we’ll offer you:

  • Flexible hybrid working options through our Flex Where, Flex When, Flex Well policy, spending 60% of your week in our National Office
  • A team member discount card that gives you a discount at Kmart, Target, Bunnings, and Officeworks
  • A free OnePass membership offering free delivery across Kmart, Target & Catch on eligible products
  • Access to the Kmart for You benefits program which entitles you to exclusive discounts and benefits in the areas of entertainment, travel, lifestyle, and health – with over 60 suppliers
  • We want you to feel rewarded for your commitment and hard work that's why everyone gets the opportunity to participate in a bonus program
  • Free onsite parking when you’re required to come into the office
  • We offer inclusive parental leave, a family room and ongoing support offered though our partnership with Circle In for team members of all backgrounds and family circumstances
  • A dynamic learning and support program
  • Opportunity to fast track your career through our Mentor Program as a Mentee or Mentor
  • In-house café that serves breakfast, lunch and includes a collaborative space to work in
  • A reflection room that can be used for prayer, meditation, or time for you
  • A Kudos recognition program, where you are nominated by your peers to spin a wheel, to win a stack of cool prizes
  • Regular product sample sales with loads of discounted items to purchase
  • Wesfarmers is Kmart’s parent company and each year eligible employees can elect to purchase shares through a salary sacrifice arrangement
  • Great career opportunities across the broader Wesfarmers Group

We’re here to make everyday living brighter

From humble beginnings in Burwood East, Victoria, in 1969, we’re now an essential part of 300 communities, and proud of it From bedding to apparel to kitchenware and beyond. We’re designing and creating the products people reach for every day. In-store, online, or Click & Collect – getting the products we love into the hands of happy customers is what we aim to do best. From the remote outback to coastal towns and big cities, and everywhere in-between. We’re progressive in our pursuit to create seamless customer journeys for satisfied shoppers.
 

A place you can belong

At Kmart, we celebrate the rich diversity of the communities in which we operate and are committed to creating inclusive and safe environments where all our team members can contribute and succeed. We believe that all team members should feel valued, respected and safe irrespective of your gender, ethnicity, indigeneity, religious beliefs, education, age, disability, family responsibilities, sexual orientation and gender identity and we encourage applications from all candidates.

We believe that everyone should have the opportunity to be their best, when applying for a role or working at Kmart. We encourage you to tell us about any workplace adjustments that you would like, by emailing diversity@kmart.com.au

If you would like to explore a career with Kmart and this sounds like the perfect role for you – apply now
 

We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.

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