Senior Project Manager, Complaints Uplift

1 day ago

city of melbourne, victoria, Australia Australia and New Zealand Banking Group Limited Full-time

Australia and New Zealand Banking Group Limited in Melbourne is seeking an experienced Project Manager to lead the Complaints Uplift Program, delivering strategic projects that strengthen complaints handling and risk uplift, ensuring regulatory and customer outcomes.

The role involves partnering with senior leaders across Retail, Commercial and Risk, translating regulatory requirements into actionable plans, and delivering governance and reporting for executives.