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Case Manager

4 weeks ago


Gosford, New South Wales, Australia The Salvation Army Australia Full time
Number Of Positions Available

1

About Us

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.

Why this role matters

The Salvation Army (Salvos) is one of Australia's largest providers of alcohol and other drug (AOD) programs including withdrawal management, residential and non-residential rehabilitation, and harm reduction programs. Salvos services go beyond addressing the core issues and challenges associated with problematic substance abuse and provide participants a place of hope, compassion, and dignity to recover safely.

Gosford Recovery Hub (GRH) is a community-based alcohol and other drug service that provides a range of service including education and support, brief intervention, case management and structured group work program

About The Role

Are you passionate about helping others and ready to make a real impact? Join our team at the Gosford Recovery Hub (GRH) as a Case Worker and be part of something meaningful In this rewarding role, you'll provide hands-on support, guiding individuals on their recovery journey through case management, care coordination, psychosocial interventions, assessments, referrals, education, and support. Working within a participant-led, recovery-based framework, you'll play a key role in empowering individuals to rebuild their lives.

Reporting to the Team Leader this is a permanent full-time position, located in Gosford, NSW.

Responsibilities Will Include

Provide efficient day to day service delivery through education, interventions, group work, psychosocial interventions assessment, referral and case management work within a recovery-orientated and person-led service environment.Develop and monitor individual treatment plans and maintain case management documentation, records, reports and data collection, utilising established case planning proceduresWork collaboratively and professionally with other services, developing effective pathways and partnerships and networks with key stakeholdersDemonstrate commitment to an environment that values continuous improvement and innovation in the delivery of high-quality services.

You will have

Minimum of Diploma level qualification in a relevant discipline (AOD, Community Services, Case Management).Completed 4 AOD Skill Set Units (or willing to undertake/complete during employment).Demonstrated ability to deal with unpredictable situations and behaviours utilising de-escalation techniques.At least two years' experience in recovery (if applicable).Sound computer literacyAbility to critically reflect on professional practice and attitudes.Ability to develop and tailor programs to meet participants' needs.Strong interpersonal and communication skills, with the ability to build trusting relationships and engage effectively with clients and colleaguesA Current Drivers Licence

What We Offer

The Salvos offer eligible employee's a well-balanced package of meaningful benefits including:

Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit;Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities;Flexible working arrangements, access to Fitness Passport and consumer discounts;Access to EAP and health & wellness initiativesOngoing training and development opportunities that enhance on the job skills and proficiency;Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts.

Conditions

Compensation is in accordance with Social, Community, Home care and Disability Services Industry Award, Level 4, plus superannuation exclusive of penalties, allowances and NFP salary packaging.

How To Apply

If you're passionate about making a difference and ready to join a team dedicated to creating positive change, please submit your resume and cover letter detailing your alignment with the requirements of the role. Together we can build a brighter future.

Applications will close as soon as suitable candidates have been identified

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration