Retail Manager
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Full Time 38 hours
Guaranteed base earnings $80,500 - $85,000
Paths for career progression with a trusted national brand
Location: 469-475 Scarborough Beach Road, Osborne Park WA 6017
Discover a great place to work at Harvey Norman - an Australian Retail icon in the home and lifestyle space.
The Harvey Norman Osborne Park Flooring Team is seeking a passionate, customer service focused Retail Manager to join them in delivering Great Service, Always to their customers.
The business is continuing to grow and has reached a stage where domestic retail operations and commercial project management requires dedicated leadership. Thus, a second Manager is required. Having two Retail Managers also provides management continuity during periods of leave, illness, training and peak trading seasons.
As a Retail Manager, you have an understanding of retail management, life at home solutions and a desire to find the best outcome for our customers.
To be successful you must:
Have a passion for retail
Be highly motivated and results driven person with outstanding customer service and communication skills
Enjoy working in a team environment
What we require:
Experience in (or ability to work in) a customer focused, successful retail business
A high level of Flooring product knowledge such as carpets, timber floors and tiles to support customer queries
Must be able to measure, draw, read plans and sell flooring products in home
Current driver's license and own mode of transport preferable car is essential
Experience in retail management with an excellent sales track record
Have the ability to maximize sales, assist with coaching, leading and motivating an enthusiastic team
Ability to service your customers while managing work tasks around their needs
Going above and beyond to provide exceptional customer focused problem solving
Experience of resolving customer complaints and making quick decisions to ensure happy customers and timely accurate services
Passion to exceed individual and store sales targets
Flexibility across retail trading hours including weekends, public holidays and late-night trades
What we offer:
Generous staff discounts
Attractive commission-based structures
Fantastic incentive-based promotions
Harvey Norman is a strong advocate of career progression with a wide support network for professional development
An environment where good performance is recognised and rewarded
A flexible and positive work environment
If this role exhilarates your passion for a new opportunity, then please submit your application for consideration.