Strategic CSM

Thomson Reuters in Australia and New Zealand is seeking a Strategic Customer Success Manager to own the post-sale lifecycle for a portfolio of strategic enterprise accounts. You will partner with Strategic Account Managers to drive adoption, time-to-value, and measurable business outcomes across Thomson Reuters ONESOURCE solutions. You'll lead Executive...

Onside is growing its customer success team in Melbourne. You will manage a portfolio of mid-market and enterprise agribusinesses, helping them realise Onside's value and embed it into daily on-site workflows. You will set renewal-ready goals and demonstrate ROI before renewal, prompting retention and upsell through collaboration with the Territory Manager....

FICO in Australia is seeking a Strategic Customer Success Manager to be an executive partner for a portfolio of high‑value accounts, driving transformational outcomes and sustainable growth. You will own the full commercial health of your accounts, focusing on retention, expansion, and executive alignment. This senior role requires residence in Sydney or...

HubSpot in Australia (ANZ) is seeking a Lead Customer Success Manager for strategic accounts. You will guide a portfolio of enterprise clients, drive product adoption, and strengthen executive-level partnerships to ensure measurable value and retention. You will partner with Sales, Product, and Contract Management to deliver strategic plans, manage risk, and...

Podium is hiring a Customer Success Manager - SMB in Melbourne to be the main contact for our SMB clients, orchestrating onboarding and ongoing success. You will collaborate with Sales, Product, Marketing and Finance to address needs, mitigate churn, and drive retention while building multi-stakeholder relationships.You will onboard multi-location customers,...

At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers.In under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year. During this time,...

Lead Customer Success Manager, Strategic Accounts | ANZ HubSpot is a leading customer platform that brings marketing, sales, service, and operations tools together to help businesses attract, engage, and delight customers. It's our mission to not just help them grow, but to help them grow better. Our global team builds with heart, curiosity, and a drive to...

DescriptionThe Amazon Web Services Professional Services (ProServe) team seeks a senior transformation leader with deep Financial Services (FSI) consulting pedigree and a passion for delivering measurable, lasting impact through Agentic AI. In this role, you will own the end-to-end delivery of complex, multi-workstream Agentic AI transformation programmes...

Customer Success Manager (Enterprise) (Position located in Melbourne, Australia)Melbourne, Victoria, Australia KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform...