Senior Technical Support Engineer
3 days ago
Brisbane, Queensland, Australia
Profusion
Full-time
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Factory is seeking a Technical Support Engineer to enable customers to maximize value from our autonomous software platform. You will resolve architecture, performance and operational challenges, partnering with product, engineering and customer success teams to deliver scalable solutions.
You will develop internal tools, dashboards and playbooks for deployment and operational excellence while contributing to a culture of continuous improvement and customer advocacy across the APAC region.