Senior Leader, Personal Finance Settlements

2 days ago

Perth, Western Australia RAC WA Full-time
RAC WA is seeking an experienced leader to head a high-performing team responsible for settlements, aftercare and collections within the RAC Finance Personal Finance Solutions group. You will drive end-to-end member journeys post-approval with a focus on compliance, accountability and excellent customer outcomes. You will lead with empathy, coach and develop talent, manage performance against KPIs, and shape collections strategies in a fast-paced environment across Western Australia.