E Commerce Specialist
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Our client is a global premium consumer electronics and lifestyle business seeking an E-Commerce Lead to own digital execution across Australia and New Zealand across one of their significant brands. This is a hands‑on role focused on website performance, campaign delivery, CRM and insights.You will report to the E-Commerce Retail Trade Marketing Manager and act as the local digital subject matter expert. What you will do
Own day-to-day operation and optimisation of ANZ e-commerce websites Improve merchandising, content, customer journeys and site health Execute paid search, paid social, SEO, email and CRM activity Partner with brand marketing on campaign planning, briefing and on-brand EDMs Manage agency relationships and campaign performance reporting Build acquisition and retention journeys using CRM automation Support platform upgrades, testing and new digital capability rollouts Resolve escalated website, payment and online customer issues Work with customer service to lift satisfaction and NPS Collaborate with marketing, sales, category and supply chain on launches and promotions What you will bring
Degree in Marketing, Digital, Commerce or similar 2+ years' e-commerce or digital marketing experience Strong GA4 and digital platform knowledge Agency management and stakeholder communication skills Solid project management and analytical capability Baseline comfort using AI to work faster and improve quality Full working rights in Australia Nice to have
Salesforce Commerce Cloud or similar CMS Consumer electronics or FMCG background What's on offer
Hybrid working, typically three days in office Employee product discounts Learning and development support Inclusive environment with clear cross-functional exposure
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