Assistant Directors, Delivery and Support Branch

About the Team The Delivery and Support Branch plays a key role in supporting the AEC’s mission by leading the preparation and delivery of electoral services. The Branch is responsible for the preparation and delivery of critical electoral operations and works closely with stakeholders to deliver outcomes that support the integrity, effectiveness and continuous improvement of Australia’s electoral system. There are currently four teams across the Delivery and Support Branch, including the Event Management and Delivery Assurance team, Event Technology team, Polling and Count Operations team and Voter Services team. The Opportunities The Delivery and Support Branch is looking to engage multiple Assistant Directors across the Polling and Count Operations, Event Management and Delivery Assurance, and Voter Services sections. These are exciting opportunities to join the AEC and contribute to work that has a direct impact on Australia's democratic processes. As the AEC progresses towards its target level of event readiness, these roles will play a critical role in strengthening workforce capability, supporting operational readiness and ensuring the agency is well positioned to deliver future electoral events while maintaining business-as-usual operations. Polling and Count Operations The Assistant Director, Polling and Count Operations will work closely with the Director and staff to administer key federal election operational doctrine, including policies, standard operating procedures and election procedure handbooks. Voter Services The Assistant Director, Voter Services will work closely with the Director and staff to manage operational and logistical projects that support the delivery of the remote and mobile polling services program, including developing project plans, timelines and deliverables. The Voter Services section manages voting services for electors who are unable to attend a polling place or pre-poll voting centre during electoral events. These services include mobile polling, postal voting, overseas voting, remote polling, defence voting for the ADF, and telephone voting. To excel you’ll have: We are seeking motivated and capable professionals who can demonstrate the skills, knowledge and experience required to perform successfully in these roles, including:
• Demonstrated ability to build productive stakeholder relationships, communicate with influence and work collaboratively to identify solutions and deliver organisational outcomes.
• Experience in aligning operational activities with strategic objectives and implementing continuous improvement initiatives that enhance business outcomes.
• Experience in managing and delivering large-scale projects within a complex operational or legislated environment, including achieving outcomes within established timeframes.
• Proven capacity to analyse complex issues, develop practical solutions and deliver high-quality outcomes.
• Ability to communicate complex, technical or sensitive information clearly and concisely, tailoring messages to meet the needs of different audiences.
• Experience operating with a high level of autonomy, agility and judgement, leading work through ambiguity and responding effectively to competing priorities.
• Demonstrated ability to lead and manage staff while developing capabilities, encouraging career development and embedding professionalism. Desirable
• Knowledge of, or the ability to quickly gain knowledge of, AEC workforce systems, policies and Commonwealth employment frameworks. Eligibility
• AEC employees must be Australian citizens.
• Any person who is, and seen to be active in political affairs, and intends to publicly carry on this activity, may compromise the strict neutrality of the AEC and cannot be considered.
• Applicants are required to consent to, undergo, obtain and maintain a character clearance.
• Applicants are required to consent to, undergo, obtain and maintain the security clearance required for this role. Contact: Robert Guilfoyle CoreWorkforce@aec.gov.au Due Date: Sunday 15 November 2026, 11:59pm AEDT, (10:59pm AEST, 11:29pm ACDT, 10:29pm ACST, 8:59pm AWST)