Wine & Food Assistant - (DC)

3 weeks ago
East Coast Tasmania, Tasmania, Australia My Vine Full-time
Introduction

Located on Tasmania's stunning East Coast, we have multiple casual opportunities available at Devil's Corner Cellar Door in Apslawn.  

Join us at Devil's Corner Cellar Door, where world-class wines, breathtaking coastal views and exceptional local food come together to create a truly memorable visitor experience. As a Wine & Food Assistant, you will play an important role in delivering outstanding service, sharing your passion for wine and local produce, and creating unforgettable experiences for every guest who visits our East Coast home. 

 

About Us  

Brown Family Wine Group is one of Australia's most loved and respected wine companies built on over 130 years' experience in quality winemaking, market leading innovation and family values that are at the heart of everything we do as a business. 

Our portfolio has grown over time to now include market leading wine brands such as Devil's Corner from the East Coast of Tasmania, Tamar Ridge and Pirie from Tamar Valley Tasmania, Innocent Bystander from the Yarra Valley and of course Brown Brothers from Milawa, Victoria – the spiritual home of our business. 

We are a proud and passionate business who are strong on values and culture. Most recently we were identified by workplace culture authority Great Place to Work as one of the 100 Best Workplaces in Australia for 2024. We have also maintained our certification as "A Great Place to Work" for eight consecutive years, and we are committed to upholding this recognition across all areas of our business. 

Devil’s Corner is more than a stop along the Great Eastern Drive—it’s a destination experience. From panoramic vineyard and mountain views to our vibrant Devil’s Corner Kitchen, the site brings together wine, food, and landscape in a way that is distinctly Tasmanian. 



Description

Key Responsibilities  

  • Deliver exceptional wine and food experiences that create memorable visits for every guest.  
  • Host wine tastings and on site immersive experiences and confidently share knowledge of our wines, food and region.  
  • Provide outstanding customer service while responding to guest enquiries in a friendly and professional manner.  
  • Process sales transactions and maintain high presentation standards across the cellar door and visitor areas.  
  • Support events, promotions and day-to-day operations while contributing to a collaborative team environment.  
  • Identify opportunities to recommend and enhance guest experience through our wines and experiences, helping guests discover the best of Devil's Corner 


Skills And Experiences

About You  

  • Passionate about hospitality, food, wine and creating exceptional customer experiences.  
  • Flexible availability to work a varied roster, including weekends, public holidays and peak trading periods. 
  • A confident communicator who enjoys building genuine connections with people from all walks of life.  
  • Able to thrive in a fast-paced environment and balance multiple priorities with ease.  
  • A team player with a positive attitude and strong attention to detail.  
  • Previous experience in hospitality, tourism, retail, wine or customer service is desirable.  
  • Hold, or be willing to obtain, a Responsible Service of Alcohol (RSA) certificate 

Further information and/or to obtain a copy of the Position Description please contact careers@brownfwg.com.au 

 

Why Join Us? 

  • Work in one of Tasmania's most stunning tourism and hospitality destinations.  
  • Join a team behind some of Australia's most loved wine brands.  
  • Employee wine and product discounts.  
  • Career development and progression opportunities across Brown Family Wine Group.  
  • Employee Assistance Program (EAP).  
  • Be part of a passionate team showcasing Tasmania's premium food and wine experience. 

 

How to Apply  

Please include in your application  

  • Cover Letter (1-page max) addressing;  
    • What has motivated you to apply  
    • Experience relevant to the role  
  • Resume  

 

Applications will be reviewed as they are received, we encourage you to submit your application as soon as possible.



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