Store Experience Manager Cotton On Global Support Centre

ABOUT US This is Cotton On Body.
We're an Aussie-owned lifestyle brand that empowers everyone to feel good and live the life they want.
We do things our way.
Laid-back and always to the fullest.
There's nothing that excites us more than making a positive difference in people's lives.
At the heart of everything we do, we stand for gender equality and empowerment.
In our mission to empower, we want to strengthen our community and, by doing so, also improve the world we live in.
ABOUT THE ROLE We are looking for a creative leader and strategic problem solver to join our Cotton On Body team as a Store Experience Manager.
By leading your team to deliver clear and innovative global store campaigns, you will enable the retail and VM teams to deliver a cohesive brand vision and elevate stores.Working closely with the Creative, Marketing, and VM teams, you will bring the ideas to life with 3D and experiential ideas that support and elevate our product range each month – taking our stores and customer experience to the next level.
You will continuously review store operations/processes and seek feedback from retail teams to ensure they are equipped with the resources they need to trade and create the best customer experience.
If you are someone who is passionate about the ultimate experience for our customers in our stores, then this could be the perfect role for you.
SKILLS AND EXPERIENCE Relevant degree/qualification or experience in a relevant field i.e. VM, Creative/Design, Spatial or retail design, etc.
Demonstrated ability to conceptualize and present to leadership teams using Adobe Suite; Illustrator, Photoshop, InDesign, and Microsoft Office.
Excellent organization, planning, and time management skills, to ensure project deadlines are met.
Strong interpersonal skills with the ability to communicate in a concise and collaborative way.
A high level of attention to detail and accuracy, with the ability to foresee opportunities.
Leadership mindset and ability to lead a team.
OUR CULTURE Just like our customers, we are fun, passionate, real, effortless, and optimistic
Part of the Cotton On Group family, we are inspired by empowering women all over the world and are committed to making this a reality through our philanthropic arm, the Cotton On Foundation.
BENEFITS We are committed to personal and professional development, which is supported by an ever-growing and expanding structure.
We believe our people deserve the best space to do their best work, and to support this we provide: 50% team member discount off all brands (excl. Ceres Life which is 30% off).
A world-class office with a state-of-the-art Wellness Centre featuring spa therapists, holistic health experts, and free fitness classes (think reformer Pilates classes, personal training sessions, yoga studio, spin room, and run club).
A brand-new childcare centre onsite – incredible facilities, indoor and outdoor play areas, subsidised cost, and your kids are right next door
The Beckley, our in-house café with chef-prepared healthy meals, coffee, and snacks.
You can also grab a nutritious take-home meal, taking the stress out of dinner time.
Flexible working – enabling you to find the right working rhythm to be at your best.
Competitive salary packaging – ensuring we are constantly benchmarking to industry.
On-site concierge, let us help you get your life sorted with dry cleaning, car wash, and more.
An Employee Assistance Program for you and your family.
Returning from maternity leave (or primary carer parental leave)?
Work part-time and get paid full-time for 2 months, all part of supporting you during your transition back to work.
Team mingle celebrations, speaker's series, surprise and delight moments – the magic happens when we get together.
Do you have a dog?
Bring them into the office.
We love them
At Cotton On, we are focused on building a culture centred in belonging, and we are committed to creating workplaces where each individual can show up as their whole self, having an equal opportunity to succeed with us.
We are proud of our diverse global workforce of 20,000 team members from countless nationalities, and we strongly welcome and encourage individuals of all backgrounds to apply with us.
We are focused on bringing more voices, experiences, and backgrounds to our workforce as we drive diverse and inclusive outcomes for our team and our customers.
If you have any individual needs in order to fully participate in the recruitment process, please contact us at so we may support you in completing the job application process.
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