Regional Manager, Service Operations

As a Regional Manager overseeing service sites Across Australia and New Zealand you will be responsible for ensuring optimal operational performance and safety across the region.

Your role will involve leading a team, fostering a culture of safety, and ensuring adherence to all operational protocols. You will be managing budgets, analyzing financial data, and implementing cost-saving strategies.

Additionally, you will manage customer relationships, negotiating issues to maintain high satisfaction and retention. A critical part of your role will be to identify and address underperforming sites, turning them around by implementing recovery strategies.

By mentoring your team and ensuring all contractual obligations are met, you'll contribute to the continued success and ensure all sites operate efficiently and in line with the organization's goals.

**Responsibilities**
- Cultivate an environment focused on safety at the site, promoting continuous improvement, empower your team to efficiently operate and maintain wind turbine plants
- Establish robust partnerships with clients to guarantee the fulfillment of commitments
- Manage costs adequately to meet budgetary targets for service contracts
- Coordinate scheduled maintenance and troubleshooting to ensure optimal performance

**Qualifications**
- 15+ years of management experience in a related service field
- Preferably hold an Engineering background or a Diploma with a Business Management
- Wind experience is preferred

**Competencies**
- Proven track record with leadership qualities, stake holder management, Ability to handle customer escalations, Conflict resolution, ability to lead large team and staffing for effective utilization
- Experience in Wind energy/ Power industry will be advantageous
- Proficient in business and assessing organizational effectiveness
- Experience in coaching and motivating teams
- Proficiency in safety programs, motivated and accountable, with a proficiency in problem-solving and continuous improvement
- Previous budgeting and project management including negotiating agreements and ensuring customer satisfaction
- High on work ethics and integrity
- Proven leadership and people management skills
- Strong business acumen with a customer-focused, solution-oriented mindset
- Financial insight with experience in full P&L responsibility, including knowledge of key figures and KPls
- Driver's license and passport required
- Fluency in English, both verbally and in writing, to effectively communicate across the organization

**What We Offer**
- We offer an exciting management position with great opportunities for professional and personal development in an inspiring environment
- We value initiative, responsibility and the balance between creativity and quality in all solutions
- You will become part of a committed team in a highly professional environment with a solid technical commitment

**Our Benefits**
- Join the World's Leading Wind Energy Solutions Provider
- Excellent Career Development opportunities both Nationally and Globally
- A workplace that embraces Diversity and Inclusion
- Flexible workplace arrangements
- 13 weeks Paid Primary Carers Leave
- 3 weeks Paid Secondary Carers Leave
- Employee Assistance Program

**Our commitment to a fair hiring**

**DEIB Statement**
At Vestas, we recognize the value of diversity, equity, and inclusion in driving innovation and success. We strongly encourage individuals from all backgrounds to apply, particularly those who may hesitate due to their identity or feel they do not meet every criterion. As our CEO states, "Expertise and talent come in many forms, and a diverse workforce enhances our ability to think differently and solve the complex challenges of our industry". Your unique perspective is what will help us powering the solution for a sustainable, green energy future.

**BEWARE - RECRUITMENT FRAUD**

**About Vestas**
Vestas is the energy industry's global partner on sustainable energy solutions. We are specialised in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore.
Across the globe, we have installed more wind power than anyone else. We consider ourselves pioneers within the industry, as we continuously aim to design new solutions and technologies to create a more sustainable future for all of us. With more than 185 GW of wind power installed worldwide and 40+ years of experience in wind energy, we have an unmatched track record demonstrating our expertise within the field.
With 30,000 employees globally, we are a diverse team united by a common goal: to power the solution - today, tomorrow, and far into the future.
Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills, and perspectives. We also aim to give everyone equal access to opportunity.