Parts Interpreter
1 week ago
About CMI Hino
CMI Hino is one of the world's leading truck manufacturers, with a range covering light duty, car license trucks all the way to B Double rated prime movers. The brand comes with strong factory backing. Hino provide excellent in-house training programs, specialised tooling and the opportunity to work with leading edge technology.
About the Role
We are seeking an experienced and motivated Parts Interpreter to fill a full-time position based at our Regency Park location. You will be required to use your mechanical and parts knowledge to assist our workshop and customers with their enquiries. Your exceptional customer service skills will ensure customers receive up to date information on all products/services over the telephone and through counter sales.
Additional duties
Provide an outstanding level of customer service to all customers, new and existing
Handle all parts sales and enquiries
Process all orders efficiently and accurately
Prepare detailed quotations for parts supply
Promote and upsell products
Adhere to WHS policies and processes
Work Saturday mornings on a rotating roster
Skills and Experience
Previous Parts Interpreter experience, ideally within the heavy vehicle industry
Qualification in Parts Interpreting preferred, but not essential
Excellent time management, communication and customer service skills
The ability to work effectively under pressure with a positive outlook in a team environment
High attention to detail and someone who takes the upmost pride in their work
Familiarity and proven use of parts inventory systems
A good mechanical aptitude
Current drivers' licence
A current forklift licence an advantage but not essential
**Benefits**:
Above award wages
Work with iconic and reputable brands
Corporate discounts on health and insurance programs
Fantastic opportunity to build a highly successful career by being a part of the CMV Group of companies
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