Retail Sales Assistant

3 days ago

Gold Coast, Queensland, Australia Decorug Full time

Achievable targets with uncapped earning potential
- Supportive management and people-first culture
- Family owned and trusted Australian brand

**About Us**:
At DecoRug, we take pride in transforming homes with high-quality rugs, carpets, flooring, window furnishings and homewares. As a leading name in the industry, we provide exceptional products and unparalleled customer service. We are looking for a motivated and enthusiastic Sales Assistant to join our dynamic team and contribute to our continued success.

We are seeking a driven Sales expert with a passion for interior design and a keen eye for detail to specialise in our range of rugs, carpet, flooring, window furnishings and homewares. This full-time Retail Sales Assistant role offers you the opportunity to work in an environment where your expertise will help customers turn their homes and spaces into something special.

**Key Responsibilities**:

- **Customer Service**: Provide personalised assistance to customers by understanding their needs and recommending suitable products from our extensive range of rugs, carpets, flooring, and homewares.
- **Product Knowledge**: Develop a deep understanding of our product offerings to answer customer inquiries, provide expert advice, and highlight the features and benefits of each item.
- **Sales**: Achieve sales targets by actively engaging with customers, upselling complementary products, and following up on leads.
- **Visual Merchandising**: Ensure that the showroom is well-organised and visually appealing, with displays that showcase our products effectively.
- **Customer Follow-Up**: Handle customer inquiries, process orders, and follow up to ensure satisfaction and encourage repeat business.

**Qualifications**:

- Previous experience in a retail sales role, preferably with a focus on rugs, carpets, window furnishings or flooring.
- Strong communication and interpersonal skills with a friendly and approachable demeanour.
- Passion for interior design and home decor, with a good eye for detail.
- Ability to work effectively both independently and as part of a team.
- Proficiency in basic computer skills and sales software.
- A proactive attitude and willingness to learn about new products and industry trends.

**What We Offer**:

- Competitive salary and performance-based commission.
- Comprehensive training and development opportunities.
- A supportive and friendly work environment.
- Employee discounts on our range of products.
- Opportunities for career growth within the company.

**How to Apply**:
Join us at DecoRug and help our customers create their perfect living spaces

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