
Service Manager
2 weeks ago
Overview
Service Manager - Little Rock, AR at Progressive Tractor and Implement
Customer Service Manager for an established Case IH dealership.
Responsible for all aspects of the service department.
This position reports directly to the Dealership Store Manager.
Responsibilities
Manage day-to-day operations in the customer service department
Respond to customer service issues in a timely manner
Manage service technicians' daily workloads
Create service order quotes and assign orders to service technicians
Communicate status to customers and complete invoicing and follow-ups
Navigate OEM Dealer Portals to troubleshoot problems and warranty information
Maintain records, manage service reports, warranty audits and open backlog
Instruct customers on operation and maintenance of equipment
Evaluate productivity of technicians and profitability of service department
Qualifications
Mechanical background a plus
Experience as a service technician or a strong understanding of engine engineering
Experience in handling customer service issues
Experience in computerized shop management systems
Excellent communication and leadership skills
Educational Requirements
High School Diploma minimum
Automotive Certifications a plus
Strong computer skills
Seniorities and Employment Details
Seniority level: Mid-Senior level
Employment type: Other
Job function: Other
Industries: Machinery Manufacturing
#J-18808-Ljbffr
-
Client Relationship Consultant
1 week ago
Perth, Western Australia My Plan Manager Full time**About us**At My Plan Manager our vision is to create an inclusive Australia where everyone can have the opportunity to reach their full potential. We do this by offering individualised budget management, in meaningful and transparent ways, so that the initial complexities and ongoing responsibilities of being an NDIS participant doesn't get in the way of...
-
Field Service Officer
2 weeks ago
Perth, Western Australia Service Stream Full timePrimary LocationWelshpool, WAJob Description SummaryThe role of Field Service Officer is responsible for data collection duties from commercial and domestic properties across the Perth Metro area under our Gas Reading contract.You will receive on the job training and support from our team who take great pride in delivering quality work and great customer...
-
Field Service Officer
2 weeks ago
Perth, Western Australia Service Stream Full timePrimary LocationPerth - WAJob Description SummaryAn exciting opportunity exists for highly motivated, flexible and reliable individuals to join our team as a Casual Field Service Officer.About the RoleThe role of Field Service Officer is responsible for data collection duties from commercial and domestic properties across the Perth Metro area under our...
-
Service Desk Analyst
2 weeks ago
Perth, Western Australia Service Stream Full timetime left to apply End Date: September 11, 2025 (28 days left to apply)job requisition id JR-Primary LocationPrimary LocationWA - WelshpoolJob Description SummaryNew opportunities in Melbourne VIC and Welshpool WAAbout the RoleWe have new opportunities available to join us at Service Stream as aService Desk Analyst.This is a great platform for someone...
-
Field Service Officer/Meter Reader
7 days ago
Perth, Western Australia Service Stream Full timePrimary LocationWelshpool, WAJob Description SummaryNo experience necessary. All training and PPE supplied. Support a fit, healthy, and active lifestyle. Work outdoors.About the RoleThe role of Field Service Officer/Meter Reader is responsible for data collection duties from commercial and domestic properties across Geraldton and the surrounding area under...
-
National Technical And Standards Manager
2 weeks ago
Perth, Western Australia Service Stream Full timePrimary LocationPerth - Head OfficeJob Description SummaryAn exciting opportunity has arisen for a National Technical Standards Manager within the Project Services divisionAbout the RoleService Stream's business division are currently seeking a National Technical Standards Manager to join our growing company. You will be Responsible for providing key...
-
Outreach And Community Manager
2 weeks ago
Perth, Western Australia Hope Community Service Full time**Looking for passionate people up for the challenge**Joining HOPE will help you make a real difference in your community and you'll be part of a team that celebrates your successes and supports you during challenges.This role offers- Being primarily located Armadale- Full time hours (76 hours per fortnight)- Salary rate of $106,387.84 p/annum + super-...
-
Manager - Procurement And Contract Management
3 weeks ago
Perth, Western Australia East Metropolitan Health Service Full timeManager - Procurement and Contract Management Join to apply for the Manager - Procurement and Contract Management role at East Metropolitan Health Service Manager - Procurement and Contract Management1 day ago Be among the first 25 applicants Join to apply for the Manager - Procurement and Contract Management role at East Metropolitan Health Service Get...
-
Manager - Procurement and Contract Management
3 weeks ago
Perth, Western Australia East Metropolitan Health Service Full timeManager - Procurement and Contract ManagementJoin to apply for the Manager - Procurement and Contract Management role at East Metropolitan Health ServiceManager - Procurement and Contract Management1 day ago Be among the first 25 applicantsJoin to apply for the Manager - Procurement and Contract Management role at East Metropolitan Health ServiceGet...
-
Manager - Procurement and Contract Management
3 weeks ago
Perth, Western Australia East Metropolitan Health Service Full timeManager - Procurement and Contract ManagementJoin to apply for the Manager - Procurement and Contract Management role at East Metropolitan Health ServiceManager - Procurement and Contract Management1 day ago Be among the first 25 applicantsJoin to apply for the Manager - Procurement and Contract Management role at East Metropolitan Health ServiceGet...