Store Manager Castle Towers

**See yourself at OPSM - become part of our family and help us make a real change in people's lives**

At OPSM, we are passionate about opening eyes to the unseen. As a leading eye care and eyewear retailer, we have been looking after the eyes of Australians and New Zealanders for over 80 years.

Our company creates career opportunities for those who love eyes too; and we work with communities, charities, and athletes to improve vision while promoting the critical importance of good eye health. Look forward to being inspired when you see how many lives have been transformed by OneSight, our global eyecare charity.

Join us in guiding our customers through the exciting process of styling and personalising high-fashion frames, working with luxury brands such as **CHANEL, Ray-Ban, PRADA, Gucci, Tiffany & Co**, and more

We use the latest optical technology to give our customers the perfect vision solution. **No optical experience is required **- we provide world class training to ensure you feel supported and confident providing our customers with an exceptional experience.

We are currently looking for a** Store Manager **to lead our **Castle Towers team**. You will be responsible for the stores overall commercial success, while managing and developing a high performing team.

**Castle Towers stands out as our top-performing flagship store across ANZ, overseeing an internal team of 50 staff members.**

**Why us?**
- Uncapped, monthly bonus scheme
- Generous yearly $1,500 product allowance to splurge across a variety of our exciting brands.
- Up to 50% off Oakley eyewear and apparel throughout the year.
- Family & Friends discounts up to 50% off across all our brands.
- Local and global volunteering opportunities through our charity partner OneSight, including OneSight volunteer leave and the ability to become a global ambassador.
- World-class training program, guided by industry experts from our dedicated training team, in-store mentors, and our Leonardo online program where we have partnered with Harvard Business School to support you on your career. Clear career pathways for your role, with national and global progression opportunities

**Your responsibilities**
- Support, coach, and motivate your team to meet and exceed store targets.
- Cultivate a culture of continuous improvement through coaching and training.
- Manage retail operations, including stock control, store policies and procedures, staff scheduling, and tracking sales team performance.
- Deliver memorable customer service and exceptional product knowledge.
- Create an engaging and positive working environment. Recruit, lead, and inspire your team to succeed in store.

**About you**
- You're a sales leader with a proven track record of strong achievements within a KPI structure.
- Proven problem-solving ability and excellent relationship-building skills.
- Exceptional time management and organisational skills Previous leadership experience, ideally in retail

**Who We Are**

We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. We bring together the expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, creating a vertically integrated business that is uniquely positioned to address the world's evolving vision needs. We craft exclusive eyewear brands **Ray-Ban, Oakley, Oliver Peoples, Persol, Costa** and more, alongside esteemed licensed brands such as** Tiffany & Co, Burberry, and CHANEL** whilst our cutting-edge lenses **Varilux** and **Transitions** lead the industry in innovation. In Australia and New Zealand, we operate the iconic retail and eye care brands**: Sunglass Hut, Oakley, OPSM, Ray-Ban and Laubman & Pank. **Every day, EssilorLuxottica's 190,000 employees in 150 countries work towards a common mission to help people see more and be more.

As an inclusive, team-first company, our people are at the core of everything we do.

We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage.

We value flexibility and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing.

We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating better experiences - for our customers and for each other.