Food & Beverage Supervisor

2 weeks ago

Canberra, ACT, Australia Crowne Plaza Hotels & Resorts Full time

Your day to day

With focus on delivering a memorable guest experience, and supporting the team, you'll lead the shift, promoting a positive and efficient culture, training our team on their capabilities in food and beverage and customer service.

**Every day is little bit different but you will mostly be**:

- Manage day-to-day staffing requirements, plan and assign work, and run a shift.
- Provide mentoring, coaching and regular feedback to help improve team member performance.
- Respond to colleague / guest requests promptly in order to deliver a seamless service in conjunction with service staff
- Collaborate with our Events team and Kitchen to provide seamless service across out Food & Beverage Offerings
- Maintain and strive to deliver guest satisfaction results within the Food & Beverage Department regularly reviewing customer feedback

**What We need from you**:

- Communication and customer service skills
- Team leader experience in a food & beverage environment
- Drive and enthusiasm - a proven ability to motivate and lead teams
- Team Player - working across all Departments to deliver Great Hotels Guest Love
- Attention to detail - creating amazing guest service moments with the team
- Flexibility - working, weekends and public holidays are all part of the job
- Most importantly a passion for food & beverage
- You must have working rights in Australia

**What we offer

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