Customer Success Manager
4 days ago
About the Team The Customer Success Team is part of DoorDash's In-Store Business Unit and serves as the heartbeat of our customers.
We are a diverse, global team working to help our customers meet their business goals through creative problem-solving, data and deep product knowledge, always with a customer centric approach.
Our team is a group of empathetic relationship builders, curious minds, doers, thinkers, strategizers, and friendly humans who are passionate about supporting the hospitality industry.
About the Role We are looking for a Customer Success Manager to help secure the long-term success of our customers by providing support throughout their entire life cycle including deployment, training, and adoption.
This role is essential in ensuring that our clients are provided with a world-class experience and opportunities to further develop their business.
Through meaningful experiences and innovative technology solutions, we strive to empower restaurant and hospitality operators to deliver world-class guest experiences and help their businesses to thrive.
You're excited about this opportunity because you will...
Manage your book of business ensuring strong customer health and adoption.
Achieve gross-and-net retention revenue targets while identifying upsell opportunities to pass to our
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Customer Success Manager
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Customer Success Manager
4 days ago
Sydney, New South Wales, Australia ECA International Full timeCustomer Success Manager - Global Mobility - Japanese SpeakingAs a Customer Success Manager, you will proactively ensure our customers achieve their goals using our platform and services and receive maximum value from them. This role requires a passionate and results-driven individual to be a customer advocate, problem solver and relationship builder. Strong...
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Customer Success Manager
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