Operations Manager Fresh Produce

Overview
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Operations Manager Fresh Produce
role at
Metcash
.
Joining the Metcash Family
At Metcash, you're part of something bigger. You have all the perks of a small business heart, without missing out on the big business support. Being part of something bigger means your work makes a big difference to independent business and local communities. It opens opportunities to develop yourself, grow your career, thrive your way, and make your mark. You'll be part of a high-performing team, where you reap the rewards of our collective success now and into the future.
At Metcash, supporting independent retailers is at the core of everything we do, and it starts with a dependable, efficient, and future-focused supply chain. We're looking for a dynamic and experienced Operations Manager to lead our Fresh Produce warehouse operations at our Rocklea site and drive excellence across our state logistics network.
This role goes beyond managing logistics; it's about leadership. You'll lead and inspire a high-performing team, cultivating a culture centered on safety, accountability, and continuous improvement. In the fast-paced fresh produce sector, your leadership will be crucial in ensuring seamless, efficient operations that make a tangible difference every day.
If you excel in fast-moving environments, are passionate about operational excellence, and love building motivated, high-achieving teams, this is your opportunity to make a meaningful impact with Metcash.
Responsibilities
Lead the execution of daily warehouse activities to achieve high performance in safety, service, people, and cost outcomes
Manage and mentor a team of supervisors, fostering a culture of accountability, continuous improvement, and operational excellence
Champion a proactive safety culture by embedding safe work practices, maintaining compliance with WHS, COR, and HACCP standards, and leading injury prevention initiatives
Ensure inbound, outbound, and DIFOT (Delivery in Full on Time) targets are consistently met, while minimising errors and optimising transport and scheduling efficiency
Collaborate with business partners to prepare for daily operations, special events, and contingencies, ensuring minimal cost or service disruption
Track daily and weekly KPIs, identify areas for improvement, and lead swift corrective action to ensure performance aligns with business goals and budget
Build strong relationships across all levels, champion training and succession planning, and contribute to a respectful, inclusive, and supportive environment
Work closely with commercial and DC teams to manage labour, expenses, and shrinkage, ensuring accurate forecasting and proactive cost-saving initiatives
Qualifications
5+ years of experience in logistics or supply chain operations within a high-volume distribution environment
Proven track record in managing and maintaining high standards of workplace health and safety
Demonstrated success in leading and motivating large operational teams (30+ team members)
Familiarity with automated warehouse systems and experience with IBS (preferred but not essential)
Strong leadership capabilities with a balance of strategic thinking and hands-on execution
Experience in fostering a positive team culture and driving organisational change
Commercially minded with prior responsibility for budgets and P&L performance
Highly proficient in Microsoft Office Suite, particularly Excel, Word, PowerPoint, and Project
Benefits
5th week of annual leave every year after your first year.
2 well-being days and 1 volunteer day annually.
An abundance of learning, development, and career growth opportunities.
12 weeks of gender-neutral paid parental leave for primary carers.
Experience a supportive and flexible work environment. We are a Flex Ready accredited workplace
Thrive where work and family truly co-exist. We are an accredited Family Friendly Workplace.
Proudly awarded "Bronze Employer for LGBTQ Inclusion".
A neutral gender pay gap of under 5% as published by WGEA 2023- 2024
Gold accreditation by Mental Health Australia.
Great team member discounts and perks.
About Us
Metcash is Australia's leading wholesale distribution company, with sales of $19.5 billion in FY25. We're also an ASX top 125 listed company.
We believe that it is absolutely vital to Australia that there is a sustainable, independent, family-owned business sector. Independent retailers support their local communities. We help them to be the 'Best Store in Their Town' by providing merchandising, operational and marketing support across our food, liquor and hardware pillars.
We're dedicated to fostering diversity and inclusion in our workplace and are proud to be an equal opportunity employer. Joining our team means becoming part of something bigger, a company that actively promotes diversity, champions charitable causes, and supports environmental efforts. We welcome applications from individuals of all backgrounds, including First Nations. If you have any specific support or access needs, please don't hesitate to inform us when you apply. Rest assured; your personal information will be handled with the utmost confidentiality in accordance with applicable privacy laws.
Join us and be part of something bigger
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