Crew Member

2 days ago

Gold Coast, Queensland, Australia Deep South Chicken Full time

**Job Summary**:
We are looking for a passionate and customer-focused hospitality crew member to join our fast-casual restaurant team. Deep South Chicken is known for its delicious, crave-able food and welcoming atmosphere, and we are looking for an individual who embodies the spirit of Southern hospitality to help us create a memorable experience for our guests.

**Responsibilities**:

- Greet and welcome guests with warmth and enthusiasm, making them feel like they are part of our family
- Take orders accurately and efficiently, ensuring that all guest requests and dietary needs are met
- Prepare and cook food items according to our recipes and procedures, ensuring that they meet our high-quality standards
- Serve food and beverages promptly and with a smile, providing excellent customer service throughout the entire dining experience
- Maintain a clean and organised dining area, ensuring that all tables are cleared and cleaned promptly after guests depart
- Participate in team meetings and training sessions to continuously improve your knowledge of our menu and service standards
- Handle guest complaints and concerns with empathy and professionalism, working with the team to find solutions that exceed guest expectations
- Follow all food safety and sanitation procedures to ensure that our restaurant meets or exceeds health and safety regulations

**Requirements**:

- Experience preferred but not required in a fast-paced hospitality or customer service role, preferably in a fast casual restaurant environment
- A passion for delivering exceptional customer service and creating memorable dining experiences
- Strong communication and interpersonal skills, with the ability to build rapport with guests and team members
- A positive and upbeat attitude, with a willingness to go above and beyond to exceed guest expectations
- A commitment to maintaining high standards of cleanliness and organisation in the dining area & kitchen area
- Availability to work flexible hours, including weekends and holidays

**Job Type**: Casual

Pay: $32.00 - $42.12 per hour

Work Authorisation:

- Australia (required)

Work Location: In person

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