Student Services Officer
5 hours ago
Acknowledge Education is a leading training provider with campuses throughout Australia offering a variety of courses in a range of industries such as health, community services, social work, business, civilconstructionand hospitality.
In our 139-year history in education, weremaintrue to our mission to stay a challenging,relevantand creative leader in the education industryTrue to our name, we acknowledge and celebrate the unique aspirations and achievements of every student.
From our roots as an English language school in Victoria,we've evolved into a national academic powerhouse, with campuses in Melbourne, Sydney, Perth, and Brisbane educating over 6,000 students every year.We are seeking a dedicated Student Services Officer to join our team in Sydney, Australia.
In this customer-facing role, you will play a crucial part in enhancing the overall student experience by providing efficient and professional support throughout their academic journey.Serve as the primary point of contact for student inquiries, addressing concerns and providing accurate information with a friendly and supportive demeanor.Manage student records meticulously, ensuring data integrity, confidentiality, and compliance with relevant policies and regulations.Collaborate closely with academic and administrative teams to streamline processes such as enrolment, orientation, and graduation, ensuring a seamless experience for students.Assist students with navigating university systems, procedures, and resources, offering guidance and support as needed.Maintain a detailed understanding of academic policies, regulations, and best practices to provide well-informed advice and solutions.Contribute to continuous improvement efforts by analyzing feedback, identifying areas for enhancement, and implementing efficient processes.Perform administrative tasks with a high level of accuracy and attention to detail, adhering to established deadlines and procedures.QualificationsPrevious experience in administration or student services, preferably within the education sector.Proficiency in student information systems (e.g. RTO Manager, CRM) and Microsoft Office suite.Strong organizational skills and the ability to manage competing priorities under tight deadlines.Excellent interpersonal and verbal/written communication skills.Attention to detail and an understanding of compliance, records management, and data integrity.Ability to collaborate in a team environment and interact confidently with stakeholders at all levels.Ability to handle sensitive student information with confidentiality and discretion.Knowledge of relevant education policies, regulations, and best practices.Problem-solving skills to address student inquiries and concerns effectively.Adaptability and flexibility to work in a dynamic educational environment.Familiarity with the Australian education system and regulatory standards (e.g. TEQSA, ASQA) is desirable.Additional InformationQuestions about your identity help us appreciate the diversity of individuals looking to work with us, ensuringwe'reattracting applications from people with identities and perspectives that are as diverse as our students.We are an equal opportunity employer.
As part of our commitment to equity, we work to ensure a fair and consistent interview process.
We celebrate diversity and we are committed to an inclusive work environment.Job Location
#J-18808-Ljbffr
-
Student Service Officer
3 weeks ago
Melbourne, Victoria, Australia RMIT University Full timeJoin to apply for the Student Service Officer role at RMIT UniversityJoin to apply for the Student Service Officer role at RMIT UniversitySalary Level HEW 5 + 17% Superannuation and Flexible Working ArrangementsBased at the Melbourne CBD campus, and hybrid ways of workingOverviewFull-time , Continuing positionSalary Level HEW 5 + 17% Superannuation and...
-
Student Service Officer
3 weeks ago
Melbourne, Victoria, Australia RMIT University Full timeJoin to apply for the Student Service Officer role at RMIT UniversityJoin to apply for the Student Service Officer role at RMIT UniversitySalary Level HEW 5 + 17% Superannuation and Flexible Working ArrangementsBased at the Melbourne CBD campus, and hybrid ways of workingOverviewFull-time , Continuing positionSalary Level HEW 5 + 17% Superannuation and...
-
Student Services Officer
5 hours ago
Melbourne, Victoria, Australia University Partnerships Full timeAcknowledge Education is a leading training provider with campuses throughout Australia offering a variety of courses in a range of industries such as health, community services, social work, business, civilconstructionand hospitality.In our 139-year history in education, weremaintrue to our mission to stay a challenging,relevantand creative leader in the...
-
Student Services Officer Team Leader
6 hours ago
Melbourne, Victoria, Australia University Partnerships Full timeAcknowledge Education is a leading training provider with campuses throughout Australia offering a variety of courses in a range of industries such as health, community services, social work, business, civilconstructionand hospitality.In our 139-year history in education, weremaintrue to our mission to stay a challenging,relevantand creative leader in the...
-
Student Engagement Officer
6 hours ago
Melbourne, Victoria, Australia Federation Co-Op Full timeStudent Engagement Officer page is loadedStudent Engagement OfficerApply locations Berwick, Victoria time type Full time posted on Posted 14 Days Ago time left to apply End Date: September 1, 2025 (4 days left to apply) job requisition id JR100953 Support and deliver student events across our campuses.• Retention, Innovation and Student Experience –...
-
Student Engagement Officer
2 weeks ago
Melbourne, Victoria, Australia Federation University Australia Full timeJoin to apply for the Student Engagement Officer role at Federation University Australia2 days ago Be among the first 25 applicantsJoin to apply for the Student Engagement Officer role at Federation University AustraliaGet AI-powered advice on this job and more exclusive features.Federation University Australia provided pay rangeThis range is provided by...
-
Student Engagement Officer
2 weeks ago
Melbourne, Victoria, Australia Federation University Australia Full timeJoin to apply for the Student Engagement Officer role at Federation University Australia2 days ago Be among the first 25 applicantsJoin to apply for the Student Engagement Officer role at Federation University AustraliaGet AI-powered advice on this job and more exclusive features.Federation University Australia provided pay rangeThis range is provided by...
-
Prospective Student Officer
4 weeks ago
Melbourne, Victoria, Australia RMIT University Full timeJoin to apply for the Prospective Student Officer role at RMIT UniversityJoin to apply for the Prospective Student Officer role at RMIT UniversityGet AI-powered advice on this job and more exclusive features.Salary Level HEW 5 + 17% Superannuation and Flexible Working ArrangementsBased at the Melbourne CBD campus, but may be required to work and/or be based...
-
Prospective Student Officer
4 weeks ago
Melbourne, Victoria, Australia RMIT University Full timeJoin to apply for the Prospective Student Officer role at RMIT UniversityJoin to apply for the Prospective Student Officer role at RMIT UniversityGet AI-powered advice on this job and more exclusive features.Salary Level HEW 5 + 17% Superannuation and Flexible Working ArrangementsBased at the Melbourne CBD campus, but may be required to work and/or be based...
-
Student Support Officer
1 day ago
Melbourne, Victoria, Australia Buscojobs Full timeStudent Support Officer (Access, Inclusion and Success)Job No . : Location : ClaytonEmployment Type : CasualDuration : 12 week appointmentRemuneration : $54.39 per hour, HEW Level 05 Casual loaded rateAmplify your impact at a world top 50 UniversityJoin our inclusive, collaborative communityBe surrounded by extraordinary ideas - and the people who discover...
