Technical & Commercial Support Specialist, Australia

**About Symrise AG**
Symrise is a global supplier of fragrances, flavorings, cosmetic active ingredients and functional ingredients. Its clients include manufacturers of perfumes, cosmetics, food and beverages, the pharmaceutical industry and producers of nutritional supplements and pet food. Its sales of approximately € 5.0 billion in the 2024 fiscal year make Symrise a leading global provider. Headquartered in Holzminden, Germany, the Group is represented in more than 100 locations in Europe, Africa, the Middle East, Asia, the United States and Latin America. Symrise works with its clients to develop new ideas and market-ready concepts for products that form an indispensable part of everyday life. Economic success and corporate responsibility are inextricably linked as part of this process.

Symrise - always inspiring more

**Technical & Commercial Support Specialist, Australia**
As a Technical & Commercial Support Specialist, you will play a key role in supporting both the Technical and Commercial teams. This cross-functional role involves close coordination with departments across the organization to ensure seamless business operations and customer service excellence. You will be responsible for providing administrative and operational support, acting as a liaison between internal stakeholders and helping to drive the efficiency of daily processes. Your ability to manage multiple tasks, communicate effectively and stay organized will be critical to your success in this role.

**The Position**:
Account Management
- Support the commercial team in client-related activities, including coordinating logistics for onsite visits and preparing materials for presentations and promotional events.
- Set up new client accounts in internal systems
- Prepare pricing requests and generate quotations
- Coordinate with the customer service team to ensure pricing and system records are up to date for purchase order processing
- Provide support to sales support specialists and account managers during their absence.

Sample & Documentation
- Initiate and coordinate sample requests for client projects
- Generate self-serve documents such as Technical Data Sheets, Safety Data Sheets and Halal/Kosher Finished Goods certificates using internal systems.
- Request and download Halal/Kosher certificates for raw materials as needed.

Administrative Support
- Monitor and update internal communications to ensure accurate and current information is accessible to all team members
- Coordinate travel arrangements for technical and commercial teams
- Organize and support technical/commercial meetings, company events, conferences and onboarding materials for new team members
- Raise purchase requisitions based on the needs of technical and commercial teams
- Coordinate onsite services and maintenance (e.g. Cleaners, gardeners, Air-Conditioning etc)
- Arrange care packages (e.g. birthday gifts, get-well baskets, condolence wreaths) for team members
- Perform additional ad-hoc administrative tasks as required
- Minimum 3-5 years of administrative experience, ideally in a fast-paced, international work environment
- Strong organizational and time management skills with the ability to prioritize tasks and meet deadlines effectively
- Proven experience with calendar management and scheduling tools
- Excellent interpersonal skills with the ability to build strong working relationships across functions and levels in the organization
- Demonstrates a strong desire for professional growth and a willingness to take on new challenges
- Detail-oriented, resourceful and capable of solving problems independently
- Able to handle sensitive and confidential information with professionalism and discretion
- Adaptable and flexible in managing shifting priorities
- Self-motivated, proactive and customer-focused with a creative mindset and strong sense of initiative
- Proficient in Microsoft Office Suite with advanced skills in document formatting and data analysis.