Release Manager

Working at Transurban is different; it's a place where you can see the benefits of your work play out in real life, every day. We create city-sized solutions—building and operating safer, smarter, and more sustainable roads—to solve pressing transport challenges that are slowing cities down.

About the role

We're seeking a Release Manager to set the strategy for Customer and Billing Platform Releases, coordinating and standardising release processes across the platform with a focus on management and planning across; People, Process and Technology to provide a single view of all platform work streams, optimal stakeholder communications and facilitation of planning and demand management.

You'll join an innovative team, who are supportive, professional and work collaboratively to ensure mínimal disruption and smooth releases on critical platforms.

As our Release Manager, you'll contribute to lasting and positive changes that shape the future of our cities and communities. It's meaningful, challenging and exciting work.

Day-to-day, you will:

- Lead and guide the Release team - Provide regular leadership, mentoring and coaching to all team members
- Manage and Uplift of Release processes across the platform, synchronisation of required changes to customer platforms and ensuring risk/reward factors are taken into account.
- Define a mutually agreeable Platform Release Strategy to ensure; Efficient and timely delivery of changes to the platform, a consolidated transition process across both the Core Tolling and Customer & Billing Platform teams; and scalable, best practice release practices.
- Effectively manage change into the production environment, taking account of implementation risks and the broader IT change calendar and change processes with measurable quality targets and metrics
- Develop and manage a Platform Release calendar based on agreed program roadmaps taking into account business priorities, project interdependencies, deployment risks and sequencing across Transurban systems
- Leverage vendor relationships for operational excellence and also strategic benefit
- Liaise with business, customer & technology stakeholders to ensure a customer-obsessed approach.
- Occasional after hours work during releases - escalation point, release management/coordination

This role will suit someone with a curious mind and transferrable skills and experiences, including:

- Ability to Win others, ability to build trust and earn respect from key stakeholders, peers and respective Delivery Teams
- Ability to build Strong relationships with Stakeholders at all levels, with peers and teams
- Ability to lead from the front.
- Good understanding and experience in using the principles of Agile, CICD and DevSecOps.
- To be known as a Trusted advisor to stakeholders and teams
- Ability to Plan and know the roadmap of work ahead
- Technical aptitude and understanding of technology skill sets and technical asset base
- Knowledge of OracleWith a career at Transurban, you'll enjoy a range of benefits, including:

- A range of flexible working and leave options, including the option to purchase an additional six weeks of leave each year
- 16 weeks paid parental leave (regardless of gender or carer status), with no waiting period, with Superannuation paid during unpaid leave as well
- Learning and development opportunities to support your career interests
- Health and wellbeing support—access to Headspace and our EAP program, wellness facilities, and more
- Share offers and insurance benefits
- Social activities, community give-back programs and paid volunteer days

We offer a range of flexible working and leave options, so you can balance your work and life commitments and interests. Have a conversation with us about how this could work for you.

We embrace diversity with a foundation of safety, wellbeing and inclusion; where everyone belongs. We treat everyone with fairness, consideration and respect, regardless of gender, gender identity, marital or family status, sexual orientation, age, ethnicity, religious beliefs, cultural or socio-economic background, perspective, and experience - whether they work for us or not. We want to ensure everyone feels comfortable and safe to express ideas, questions and concerns.

Job Type:
Permanent

Closing Date:
31-Oct-2024 0:00

Please note: The closing date reflects the time zone of the Primary Location for this job posting.

Primary Location:
Melbourne CBD & Inner Suburbs Melbourne VIC