Sales/Customer Service Consultant

1 week ago

Sydney, New South Wales, Australia Supercare Full time

**ABOUT US**

We are a purpose-driven service company committed to assisting individuals through one of life's most challenging times. At SuperCare, we believe that health and well-being should always come first. As a pioneering Australian company, we empower eligible individuals to access essential medical treatments by facilitating the early release of their Superannuation on compassionate grounds. For over a decade, we have been making a meaningful impact, helping thousands ease their financial burdens while prioritising their health.

With offices strategically located in Sydney and Canberra, we provide nationwide support to ensure our clients receive the care they need, wherever they are. As industry leader, we are committed to continuous innovation, delivering exceptional client experiences, and fostering a workplace culture that promotes professional growth and collaboration.

As we continue to grow, we are excited to invite an experienced and highly competent **Sales/Customer Service Consultant**to help with our mission of transforming lives.

**THE ROLE**

The Sales/Customer Service Consultant plays a crucial role in ensuring an engaging Client Experience as the first point of contact.

Responsible for introducing SuperCare services to interested clients and determining their eligibility to access their Super early based on compassionate grounds.

Key responsibilities include, but not limited to:
**1. Customer Service/Client Relationship**
- Address customer concerns and refer to appropriate teams
- Provide exceptional service; build rapport, and maintain client relationships

**2. Sales**
- Handle inbound sales calls - introduce the clients to SuperCare services and effectively articulate the value/advantages of SuperCare offerings
- Engage with clients in a professional manner and actively listen to their needs before offering a personalized solution
- Confirm that the client is eligible to access their Super early based on compassionate grounds while clearly explaining the implications of accessing their Super early
- Ensure that the client understood the Service Agreement before guiding them in signing

**THE PREFERRED COMPETENCIES**
- At least 1 year of substantial work experience in a sales/customer service role, preferably in the service industry
- Exceptional verbal and written communication skills
- Persuasive and confident approach to customer service
- Ability to work in a fast-paced environment and adapt to changing priorities
- Excellent organizational and time management skills
- Business Acumen, Interpersonal skills, Analytical and Problem-Solving Skills

**SUPERCARE CORE VALUES**
- Integrity
- Excellence
- Exceptional Service
- Teamwork
- Innovation
- Life-long Learning
- Results focus and Accountability

**THE OFFER**
- Competitive salary commensurate with experience
- Opportunity for professional development and advancement within SuperCare
- A dynamic and supportive work environment committed to an engaging Employee Experience
- Comprehensive training program

**HOW TO APPLY**

If you are passionate about making a meaningful impact and thrive in a collaborative, innovative setting, we'd love to hear from you Join us at SuperCare and be part of a team that is changing lives every single day.

Pay: From $60,000.00 per year

Schedule:

- Monday to Friday

Application Question(s):

- Expected annual salary

Work Authorisation:

- Australia (preferred)

Work Location: In person

  • Sales Consultant

    2 weeks ago

    Sydney, New South Wales, Australia Sales Hq Full time

    Top performers are earning $110K+- Progression opportunities into a senior role within 12 months- NO cold calls | Inbound leads directly from NRL site & Marketing**If you're a Footy fan and have some sales experience, this without a doubt has to be one of the exciting opportunities you'll see this year****The Company**Work alongside one of the most highly...

  • Sales/Customer Service Consultant

    2 weeks ago

    Sydney, New South Wales, Australia Supercare Full time

    **ABOUT US**We are a purpose-driven service company committed to assisting individuals through one of life's most challenging times. At SuperCare, we believe that health and well-being should always come first. As a pioneering Australian company, we empower eligible individuals to access essential medical treatments by facilitating the early release of their...

  • Customer Sales Consultant

    2 weeks ago

    Sydney, New South Wales, Australia Aa Appointments Full time

    **CUSTOMER SALES CONSULTANT - NSW****LOCATION: SYDNEY****SALARY PACKAGE: up to $60K + SUPER**- Generous employee benefits- Supportive management team- Attractive remuneration package**ABOUT THE ROLE****Our client is seeking a talented Customer Sales Consultant (Outbound) to increase consumer direct sales and build relationships with prospective customers.**-...

  • Sales & Customer Service Consultant

    4 weeks ago

    Sydney, New South Wales, Australia Comfort Heat Australia Full time

    2 days ago Be among the first 25 applicantsDirect message the job poster from Comfort Heat AustraliaPosition DescriptionReports To: General Manager / DirectorLocation: Warriewood (Northern Beaches), NSWEmployment Type: Full-time; potential for remote componentAbout Comfort HeatComfort Heat is a leading Australian-owned provider of underfloor heating...

  • Sales & Customer Service Consultant

    3 weeks ago

    Sydney, New South Wales, Australia Comfort Heat Australia Full time

    2 days ago Be among the first 25 applicantsDirect message the job poster from Comfort Heat AustraliaPosition DescriptionReports To: General Manager / DirectorLocation: Warriewood (Northern Beaches), NSWEmployment Type: Full-time; potential for remote componentAbout Comfort HeatComfort Heat is a leading Australian-owned provider of underfloor heating...

  • Customer Service And Sales Consultant

    2 weeks ago

    Sydney, New South Wales, Australia Desired Living Full time

    **Who we are**Welcome to Desired Living, the leading custom furniture retailer in Australia and continuously growing, taking pride in our high quality products and customer service. Our company is heavily reinforced with a huge range of product offerings and capabilities. As our business is growing a new sales consultant role has become available.The culture...

  • Customer Service And Sales Consultant

    2 weeks ago

    Sydney, New South Wales, Australia Desired Living Full time

    **Who we are**Welcome to Desired Living, the leading custom furniture retailer in Australia and continuously growing, taking pride in our high quality products and customer service. Our company is heavily reinforced with a huge range of product offerings and capabilities. As our business is growing a new sales consultant role has become available.The culture...

  • Customer Service Sales Consultant

    2 weeks ago

    Sydney, New South Wales, Australia O'Brien Glass Industries Limited Full time

    **We are currently looking for Customer Sales Consultants for our Glazing Division.**We are looking for superstars who have strong customer service and the ability to provide quotes and bookings to customers.This is a hybrid position where you be required to come into the office (Smithfield) for training and team meetings.If you have worked in an insurance,...

  • Customer Sales Consultant

    2 weeks ago

    Sydney, New South Wales, Australia beBeeCustomerSales Full time $70,000 - $84,000

    Job Title: Customer Sales ProfessionalWe are seeking highly motivated and results-driven individuals to fill the role of a Customer Sales Consultant. The successful candidate will be responsible for achieving sales objectives, delivering exceptional customer service, and building strong relationships with clients.The primary responsibilities...

  • Sales And Customer Service Consultant

    2 weeks ago

    Sydney, New South Wales, Australia Medibank Full time

    **You're only human.**It's a strange thing to say, because us humans are capable of incredible things. And at Medibank, we know our greatest potential lies in the people who work with us.We strive to make real, fundamental change, driven by a simple purpose: to create the best health and wellbeing for all of Australia.**About the Community Team**:At...