Venue Manager

Welcome to Funlab – the world's premier creator of competitive socialising experiences and the first B Corp-certified company in our industry.
That means we're serious about using fun for good - creating epic experiences while making a positive impact on our people, our communities, and the planet.With eight fun-inducing brands, 50+ venues across Australia, Aotearoa (New Zealand), and North America, and over 2,000 incredible Motherfunners, we've been crafting joy, banter, and unforgettable moments since 2001.Every day at Funlab is different (just like our Motherfunners), and we love it that way.
We're all about creating a kind, safe, and inclusive workplace where you can be yourself, grow, and have a blast while doing it.
No matter where you've been – or where your journey with Funlab takes you – the opportunity to learn, develop, and amplify your skills is always within reach.Now, we're on the lookout for a Venue Manager to join the team at Holey Moley in Fortitude Valley - someone who's passionate about people, driven by fun, and ready to create unforgettable experiences.Why Work with Us?
Advance your career with a powerhouse in the entertainment industryPersonalised development tailored to you, plus the chance to learn from some of the best in the bizA people-first culture that prioritises upskilling, growth, and setting our Motherfunners (aka our amazing team) up for successExtra time off
Enjoy three additional paid leave days just for youWellbeing matters.
We offer mental health support, EAP services, Mental Health First Aid training, a dedicated DEI committee, and plenty of sub-committeesPlay on us
Enjoy free activities for yourself across ALL Funlab brands—because work should come with perks
And most importantly... because we're just that AWESOME
What You'll DoLead with energy: Be a hands-on, guest-focused leader who motivates your team to create unforgettable experiencesBoost revenue: Drive up and cross selling to enhance the guest experience and go the extra mile to wow our guests.
Run amazing shifts with your commercial mindsetCreate WOW spaces: Transform your venue into the ultimate FUN destinationSupport your team: Inspire and mentor a high-energy team of customer service, bartender and function host prosManager & oversee operations: Take control of front of house & back of house portfolios like rosters, recruitment, training, P&L management, forecasting, and moreCultivate culture: Build a collaborative, inclusive vibe that makes coming to work excitingGrow and shine: Amplify your skills and those of your team while mastering all aspects of a bustling entertainment venueWhat You've GotMinimum 2-3 years' experience managing a busy entertainment / hospitality venueA valid RSA, relevant state approved managers license and Working with Children CheckAvailability to work nights and weekends.
After all, that's where the action is at
An obsession with providing the best guest experiencesExperience in driving revenues on shiftProactive, with a sense of urgency and a positive can-do attitudeExcellent written and verbal communication skillsWell organised planner who works well under timeline pressures and tackling multiple prioritiesCapable problem-solver and thinking on your feetProven ability to build and manage relationships with different stakeholdersA desire to show off what you've got and what heights you can take the business
Keen?
If you're curious to explore, energetic about guests, and heart-working for our fun-loving communities, Funlab is the place for you – and you're the Motherfunner for us
Don't self-reject
We know that women and people in underrepresented communities lean towards applying to roles where they tick all the 'What You've Got' items, at Funlab we hire for attitude, not skills, so don't r ule yourself out just yet, you might be the Motherfunner we're looking for
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