Delivery Lead

Since our founding in 2017, Willow has grown from a start-up in Australia to serving customers around the globe. Our product offering digitizes the build world for a better world. We make our customers buildings work smarter for them and the environment.

You will be joining a team of performance-driven Willowers, backed by the most advanced technology the built world has ever seen.

**Summary of Role**:
We are seeking A Digital Delivery Lead with a strong background in active Digital Project implementation and delivery. You will be accountable for mentoring and leading the team and project scope from a delivery perspective ensuring client needs and expectations are meet.

**Role & Responsibilities**:
- You will be leading and setting up a digital team for delivery while collaborating with design consultants, construction contractors / subcontractors, IT/OT Vendors, Systems Integrators and other internal and external project Stakeholders on behalf of Building and Infrastructure Owners/Operators. You will influence business and digital strategy across projects and functions to create value and competitive advantage. You will be required to act as the Key Account Manager for select clients and to ensure long term relationships.
- Manage multiple projects to ensure vision, scope, program, planning, delivery targets and financials are achieved.
- Champion contract, commercial and financial risk management, negotiate terms and conditions with the client and provide accurate forecasting of both costs and revenue in accordance with risk profile.
- Review PM duties around project resource assignments and manage team resourcing. Coordinate and manage delivery team activities and members from other Willow offices
- Support the end-to-end implementation of technology for our existing and new customers
- Create strategies and tools to increase productivity while reducing risk in delivery
- Accountable for the mentoring and leadership of the Digital Team that will be directly reporting to you
- Leverage Willow's open-source Ontologies to create digital twins with internal and external team members
- Lead and manage site setup activities and testing in WillowTwin software offerings
- Build a deep understanding of product and solution architecture to support customer use-cases, outcomes, and ROI
- Identify and lead continuous improvements to drive increased value and effectiveness. Actively seek feedback from Clients and Project teams
- Work with Customer Accounts in the procurement and on-boarding of new customers as well as on-going success, maintenance, and upgrades to existing customer deployments

**Skills & Experience Required**:
- Tertiary Degree (bachelor level) in Engineering, Built Environment or Architecture
- Have 10+ years of experience in AEC project delivery or IT/ Software as a Service (SaaS) platform implementation or Consulting Management
- Minimum 3+ years' experience managing a team. Multi-disciplinary large-scale project experience
- Can manage multiple complex delivery activities across several customer accounts simultaneously. Demonstrated experience in project management, planning, program creation and delivery
- A good understanding of finances and preparation of fee proposals. Enough experience to track and plan budgets, costs and maximise financial project efficiency
- Excellent leadership, stakeholder management and risk management skills
- Have strong technical aptitude, previous hands-on experience with BIM, Design Technology, Graph Databases, or Data Management/Analysis is a plus but a non-stop desire to learn more and get deep into the work is a must
- Excellent written and verbal communication skills with the ability to train others. Ability to lead and communicate with a team is essential
- Are excited about fast-paced project delivery with proven ability to find creative ways to meet and exceed customer needs

By joining our team of Willowers, we offer true flexible working arrangements, remote and/or hybrid as well as parental leave available for those budding families.

But it is not all about us - it's about you and the world around us. Willowers can dedicate up to 3 days a year to causes they love or level up through our Willow Academy. Psst we've got your back with cool discounts on shopping and services too.

We at Willow never give up, we work smart, we care about our fellow human beings, and we always put our best foot forward.

At Willow, we're not just looking for the right fit for the job - we're excited to embrace a rainbow of talents and perspectives, fostering a vibrant workplace where all individuals are celebrated and discrimination is left at the door.