Footscray Hospital

5 days ago

Melbourne, Victoria, Australia Compass Group Full time

Helpdesk Operator (All shifts)
Choose from early morning, day, evening, or overnight shifts that suit your schedule.
Play a vital role in ensuring the hospital's IT systems run smoothly, supporting medical and operational staff.
Develop your skills and advance your career in a fast-paced healthcare IT environment.
Compass Group Australia will deliver essential support services at the new Footscray Hospital, one of Victoria's largest health infrastructure projects.
We will provide vital services, including patient services, environmental services, food, security, help desk, and more.
As a public hospital with clinical services provided by Western Health, this state-of-the-art facility will play a key role in supporting the community—be part of something bigger and help shape the future of healthcare in Victoria.
THE POSITION Provide technical support and troubleshooting for hospital staff across various departments.
Monitor helpdesk systems, logging, and tracking all support requests and incidents.
Prioritise and escalate issues when necessary to ensure timely resolution.
Work collaboratively with other IT support team members to resolve complex issues.
Follow hospital IT policies, procedures, and security protocols to ensure compliance.
THE PERSON Prior experience in a helpdesk or IT support role, with a strong technical foundation.
Demonstrated ability to quickly identify and resolve hardware and software issues.
Familiarity with ticketing systems and tracking tools used for managing IT requests.
Able to clearly explain technical issues and solutions to non-technical users.
Proficiency in helpdesk systems, scheduling software, and Microsoft Office Suite (Word, Excel, Outlook).
Must have or be able to obtain a National Police Clearance.
THE BENEFITS Easy access to 100+ retail discounts.
Opportunity to learn new skills and move to different internal roles.
A chance to join an ecologically and socially forward operation.

  • Footscray Hospital

    5 days ago

    Melbourne, Victoria, Australia Compass Group Full time

    Make a real impact by ensuring a safe and compliant hospital environment.Drive a strong safety culture and implement best-practice procedures.Exciting career opportunity with room for growth in a critical industry.Compass Group Australia will deliver essential support services at the new Footscray Hospital, one of Victoria's largest health infrastructure...

  • Footscray Hospital

    4 weeks ago

    Melbourne, Victoria, Australia Compass Group Pty Limited Full time

    Make a real impact by ensuring a safe and compliant hospital environment.Drive a strong safety culture and implement best-practice procedures.Exciting career opportunity with room for growth in a critical industry.Compass Group Australia will deliver essential support services at the new Footscray Hospital, one of Victoria's largest health infrastructure...

  • Footscray Hospital

    7 days ago

    Melbourne, Victoria, Australia Compass Group Full time $60,000 - $80,000 per year

    Patient Flow & Services CoordinatorJoin the exciting New Footscray Hospital development.Play a vital role in ensuring smooth patient movement and quality care.No two days are the same in this critical hospital operations role.Compass Group Australia will deliver essential support services at the new Footscray Hospital, one of Victoria's largest health...

  • Footscray Hospital

    5 days ago

    Melbourne, Victoria, Australia Compass Group Pty Limited Full time

    Helpdesk Operator (All shifts)Choose from early morning, day, evening, or overnight shifts that suit your schedule.Play a vital role in ensuring the hospital's IT systems run smoothly, supporting medical and operational staff.Develop your skills and advance your career in a fast-paced healthcare IT environment.Compass Group Australia willdeliver essential...

  • Footscray Hospital

    1 week ago

    Melbourne, Victoria, Australia Buscojobs Full time

    Catering SupervisorAdditional Positions added with a mid-October start dateCompass Group Australia will deliver essential support services at the new Footscray Hospital, one of Victoria's largest health infrastructure projects.We will provide vital services, including patient services, environmental services, food, security, help desk, and more.As a public...

  • Footscray Hospital

    1 week ago

    Melbourne, Victoria, Australia Buscojobs Full time

    Catering SupervisorAdditional Positions added with a mid-October start dateCompass Group Australia will deliver essential support services at the new Footscray Hospital, one of Victoria's largest health infrastructure projects. We will provide vital services, including patient services, environmental services, food, security, help desk, and more. As a public...

  • Footscray Hospital

    7 days ago

    Melbourne, Victoria, Australia Compass Group Full time $60,000 - $80,000 per year

    Cleaners (General & Theatres) (Full Time, Part Time & Casual Roles)Play a vital role in maintaining cleanliness, hygiene, and infection control.Work alongside dedicated professionals in a rewarding healthcare environment.Enjoy a reliable role in an essential industry with long-term opportunities.Compass Group Australia will deliver essential support...

  • Footscray Hospital

    5 days ago

    Melbourne, Victoria, Australia Compass Group Pty Limited Full time

    Make a Difference as you support health and safety by leading hygiene and infection control.Lead a Team – Supervise and mentor a dedicated cleaning crew.A varied Role – Enjoy a mix of operations, compliance, and staff coordination.Compass Group Australia willdeliver essential support services at the new Footscray Hospital, one of Victoria's largest...

  • Footscray Hospital

    4 days ago

    Melbourne, Victoria, Australia Compass Group Australia Full time

    Make a Difference as you support health and safety by leading hygiene and infection control.- Lead a Team - Supervise and mentor a dedicated cleaning crew.- A varied Role - Enjoy a mix of operations, compliance, and staff coordination.**Compass Group Australia will deliver essential support services at the new Footscray Hospital, one of Victoria's largest...

  • Footscray Hospital

    7 days ago

    Melbourne, Victoria, Australia Compass Group Pty Limited Full time

    Helpdesk Operator (All shifts)Choose from early morning, day, evening, or overnight shifts that suit your schedule.Play a vital role in ensuring the hospital's IT systems run smoothly, supporting medical and operational staff.Develop your skills and advance your career in a fast-paced healthcare IT environment.Compass Group Australia willdeliver essential...