Business Administration Trainee/Program Support

NextGen Jobs is hiring a Business Administration Trainee to support the Department of Families, Fairness & Housing. Do you have an interest in working for the government while earning a **Certificate III in Business Administration**?

This **12 month traineeship** based in Ballarat provides support to the Community Operations and Practice Leadership Division (COPL) to ensure the department can operate in an effective and efficient manner.

**Are you**:

- Adaptable and enjoys working with challenges when tasks might not always be clear?
- Someone that has a high attention to detail and confident communication skills?
- A person who enjoys teamwork and liaising with a diverse range of people?

**Role description**

The administrative related functions in this Division concern area-based service delivery, Corporate Services, Population Health, Public Health, Aboriginal Outcomes, Agency Performance, Quality and Service improvement, Disability Services and Child Protection Services.

The COPL Division provides support to the Central Highlands Area of Ballarat and the West Division, including: Geelong Barwon Area and Western Melbourne Area.

**Key accountabilities**

1. Undertake a range of administrative functions to support the operation of the work unit as required and, under general direction, participate in the development and implementation of new processes and systems.

2. Perform computer-based tasks including preparing and sending standard written communications.

3. Communicate and liaise effectively with managers, staff and community networks to assist in the professional operation of the area.

4. Coordinating meetings and assist in preparing agendas and note-taking when required.

5. Input data and information to the department's databases and systems.

7. Keep accurate and complete records of your work activities in accordance with legislative requirements and the department's records, information security and privacy policies.

8. Handling and filing of electronic confidential documentation to the department's database.

9. Supporting tasks within the department's OurBriefings correspondence system.

10. Risk reporting - where you become aware of domestic violence and/or children at risk escalate to senior staff.

11. Take reasonable care for your own health and safety and for that of others in the workplace by working in accordance with legislative requirements and the department's occupational health and safety (OHS) policies and procedures.

**Some of the benefits**:

- **Earn and learn** - work towards your **Certificate III** whilst earning a wage
- Ongoing support and mentoring from a dedicated NextGen Jobs Mentor
- Get your foot in the door within the State Government
- All TAFE fees **reimbursed**

**Key selection criteria**
- Experience with MS Office programs such as Word, Excel and PowerPoint would be desirable.
- Customer service: actively seeks to meet customer needs; committed to delivering high quality outcomes for clients.
- Problem-solving: seeks information needed to solve work problems; identifies and proposes practical solutions to problems.

**ABOUT US**

NextGen Jobs enables the careers of the future, today. We offer tailored, innovative apprenticeship and traineeship programs that are designed to rapidly build practical skills and future-proof organisations. We source highly capable talent for organisations and we do this through our deeply established roots in community.

Through our specialised, industry-leading mentoring - we guide and develop individuals over the duration of their employment and training program. Our proven model supports workforce strategy, ensures higher retention and enables longer-term successful career outcomes.

NextGen Jobs values and recognises diversity in the workplace. We are an equal opportunity employer and actively support applicants from a diverse range of backgrounds to apply. We offer safe and inclusive working environments where you can learn, grow and achieve your career objectives. We are committed to providing a safe working environment and encourage vaccination for our employees.

**Job Types**: Full-time, Part-time

Ability to commute/relocate:

- Ballarat, VIC 3350: Reliably commute or planning to relocate before starting work (required)

Work Authorisation:

- Australia (required)

Work Location: In person