Aps 4

3 days ago

Perth, Western Australia Federal Court Of Australia Full time

**Purpose of position**
The role operates within a small team and forms part of the broader registry team. All staff are expected to be flexible and adaptable to moving across teams as required, in response to work demands, staff leave and other operational reasons.
The Client Service Team provides service to all court clients as well as providing high level docket and/or case management support to Judges, Registrars and their staff.

Working as part of a small team in a busy Registry, this role requires someone who demonstrates a high level of professionalism and initiative, taking personal responsibility for progressing work to ensure objectives are met.
The Courts operate primarily in an electronic environment. All roles within the Courts require technical expertise and effective management of various digital platforms and software to ensure the optimal service is provided to court users and stakeholders.

**Major Activities**
On a day-to-day basis, Client Service Officers provide the following services:

- providing accurate procedural advice when interpreting various rules & regulations of the Federal Court and Federal Circuit and Family Court of Australia;
- assist in the efficient case management of court listings, including booking interpreters, corresponding with parties, etc;
- assessing court documentation for completeness, ensuring prescribed forms are used and in compliance with court rules;
- updating information on the Court's case management systems, maintaining a high degree of accuracy in data entry;
- providing high quality docket support to Federal Court and Federal Circuit Court Judges;
- Court Officer duties as required; courtroom activities include: setting up courtrooms, opening and closing Court, handing up documents, swearing in witnesses and operating courtroom technology (including video conferencing equipment).
- generating invoices, ensuring correct fees are paid and that all hearing fees are correctly applied and invoiced;
- interacting and providing support for related eServices, including the Electronic Court File

**Competencies & Attributes**
- A client focused and service oriented attitude that is conducive to the delivery of optimum levels of service offering
- Initiative, motivation and discretion
- Engaging interpersonal ability with the ability to collaborate with others
- Decision making ability using approved guidelines
- Flexible, adaptable and open to new ideas
- Willingness to work in a busy, challenging and changing environment
- Tolerance for working on multiple projects simultaneously
- High integrity - acts honestly and with unquestionable integrity in accordance with the Australian Public Service Values, Code of Conduct and professional ethics

**Selection Criteria**
- Demonstrated technical expertise and effective management of various digital platforms, case management systems and software to ensure the optimal service is provided to users and stakeholders
- Excellent communication (oral and written) and liaison skills with the ability to communicate with people at all levels.
- Excellent clerical skills including the ability to assess documentation for form and completeness.
- Demonstrated organisational skills, including the ability to manage several processes at once.
- Tolerance, diligence and the ability to work efficiently with mínimal supervision in a small team.

**Contact Officer

  • Aps 4

    6 days ago

    Perth, Western Australia Federal Court Of Australia Full time

    **Position Overview**Case Officers support their team in providing assistance to the President and Members in the performance of their decision-making and dispute resolution functions under the Act, mainly in relation to mining and exploration proposals that affect native title.This role would suit someone who is comfortable working in an administrative...

  • Aps 4

    3 days ago

    Perth, Western Australia Federal Court Of Australia Full time

    As part of the Court's cybersecurity improvement program, the Court is looking for a permanent Cybersecurity GRC Officer to join the cybersecurity team located in Perth. The role will support activities and projects across cybersecurity governance, risk and compliance domains. Specifically position duties may include:- Respond to various cybersecurity...

  • Aps 4

    3 days ago

    Perth, Western Australia Federal Court Of Australia Full time

    **Position Overview**The Deputy Associate is part of a team who assist the Judge in the day-to-day management of Chambers and Court. The role of the Deputy Associate is to assist the Associate and deputise for them when they are on leave or on circuit.**Key Duties**The Deputy Associate works closely with the Associate. The role of the Deputy Associate...

  • Aps 4

    7 days ago

    Perth, Western Australia Federal Court Of Australia Full time

    **Position Overview**The Deputy Associate is part of a small team who assist the Judge in the day-to-day management of Chambers and Court. The role of the Deputy Associate is to assist the Associate and deputise for them when they are on leave. This role also assists with the preparation of Court materials for the judge and involves undertaking legal...

  • Aps 4

    3 days ago

    Perth, Western Australia Federal Court Of Australia Full time

    **Position Overview**The Federal Court has a wide jurisdiction, so Client Service Officers must be flexible in their approach to work and be willing to learn and adapt to new procedures.The role operates within a small team and forms part of the broader registry team. All staff are expected to be flexible and adaptable to moving across teams as required, in...

  • Aps 4

    1 week ago

    Perth, Western Australia Federal Court Of Australia Full time

    **Purpose of position**The Court and Tribunal Services Team is a pivotal part of the Court's operational structure with broad responsibility across the general federal jurisdiction for enquiries management, filed document management and providing services directly to the judiciary.This role operates within a small team and forms part of the broader registry...

  • Aps 4

    6 days ago

    Perth, Western Australia Federal Court Of Australia Full time

    **Position Overview**The Deputy Associate is part of a team who assist the Judge in the day-to-day management of Chambers and Court. The role of the Deputy Associate is to assist the Associate and deputise for them when they are on leave.This position does not involve exposure to family law matters.**Key Responsibilities and Duties**The Deputy Associate...

  • Aps 4

    3 days ago

    Perth, Western Australia Federal Court Of Australia Full time

    **Position Overview**This dual role operates within a small team and forms part of the broader registry team. All staff are expected to be flexible and adaptable to moving across teams as required, in response to work demands, staff leave and other operational reasons.The first component of this role is to be part of the Client Service Team that provides...

  • Aps 4 Claims Officer

    1 week ago

    Perth, Western Australia Hudson Australia Full time

    **Pay rate**: Starting at an APS4 Level $44p/h + super and then eventually after a few months training moving up to an APS5 Level $50p/h + super.**Contract**:Starting end of May / Start of June after security checks have come through clear. The contract currently is until the end of financial year (Federal departments annual budget allocations), however,...

  • Aps 4 Claims Officer

    7 days ago

    Perth, Western Australia Hudson Australia Full time

    Gain a great exposure to the Government space by joining this organisation offering a great culture, ongoing training and development.**Pay rate**: Starting at an APS4 Level $44p/h + Super.**Contract**:Starting mid-June after security checks have come through clear. The contract is until the end of the year and is highly likely to extend or transition to a...