Bar & Lounge Manager - The Waiting Room

4 days ago

Perth, Western Australia Crown Resorts Full time

**Company Description**:
**BETTER BEGINS HERE**

Crown Resorts is a great place to visit and it's an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people. We value passion, creativity, and an appetite for change - for the better. Here, you'll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop.

**The role**

Are you a dynamic hospitality leader with a passion for premium cocktails, elegant lounge experiences, and exceptional guest service?

**The Waiting Room**, located in the heart of the Crown Towers lobby, is seeking an experienced **Venue Manager** to lead its dynamic team and uphold the venue's Forbes 5-star service standards. This is a unique opportunity to manage one of Perth's most well known hospitality venues, where excellence is expected and consistently delivered. In this role, you'll shape the guest experience, drive operational success, and lead a passionate team committed to delivering world class service.

Known for its refined cocktail culture, private events, and memorable guest experiences, The Waiting Room is a standout in Perth's bar scene. Its award-winning cocktail program and reputation for impeccable service have earned awards such as "Best Hotel Bar" and "Best Bar," solidifying its status as a benchmark for luxury hospitality.

**Key Responsibilities**:

- Lead and oversee daily operations of the cocktail bar and lounge
- Maintain and elevate Forbes 5-star service standards
- Inspire, mentor, and manage a passionate team of hospitality professionals
- Drive operational excellence across staffing, inventory, and financial performance
- Collaborate on cocktail innovation and guest experience enhancements
- Drive operational performance, including staffing, inventory and financial management

**About you**
- 3-4 years of leadership experience in a premium bar, lounge, or luxury hospitality setting
- Proven ability to lead and motivate teams to deliver exceptional service
- Deep appreciation for cocktail culture and luxury guest experiences
- Thrive in fast paced, high end environments with a sharp eye for detail
- Excellent communication and presentation skills

**Qualifications**:

- To be successful, you'll:
Hold a current RSA certificate & current Approved Managers Card

**Additional Information**:
**What you can expect from us**

On top of exciting career possibilities, we offer better exposure to experiences and learning.

Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.

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