Burnside Head Cashier

5 days ago

Melbourne, Victoria, Australia Zara Full time

**Join our team and do something amazing every day**

At Inditex, our stores are our DNA and where it all begins It is from the stores and the amazing people working alongside us, where we learn and because of them that we grow. With over 174,000 employees worldwide, we will provide you with great opportunities for growth

As a ZARA Head Cashier, you are based in the center of the action - the store You are leading the cashier's team within the store across all departments; and ensure our customers receive the highest quality level of service.

We are looking for people who thrive in a fast paced environment, are passionate about fashion and customer service; and who want to grow their ZARA career

**Key Responsibilities**
- Leading and motivating cashier team within the store in accordance with the company's standards and guidelines
- Driving sales and achieving KPI's for your department
- Maintaining an up to date knowledge of products and promotions including awareness of new arrivals, best sellers and offering alternatives
- Taking primary responsibility for till operations and security within the store and driving excellent customer service at the cash desk
- Investigating, reporting and resolving discrepancies
- Planning and managing the rosters for the cashier team
- Engaging with relevant training and development of the team (as directed by management)

**Skills and Experience**
- 3 or more years' experience in delivering outstanding customer service
- A minimum of 2 years cash handling & POS experience
- Flexible availability to work throughout the week and weekends
- Strong organizational and leadership skills
- The ability to work efficiently while juggling multiple tasks in a high pressure environment
- The ability to motivate and train future ZARA leaders

**Why work with us?**
- Attractive salary package plus benefits
- A structured training and development plan
- Stability within the number 1 global fashion brand
- Opportunities for career progression in a constantly growing international fashion brand

**Job Types**: Full-time, Permanent

**Benefits**:

- Employee discount
- Referral program

Schedule:

- 8 hour shift

Supplemental pay types:

- Penalty rates

Ability to commute/relocate:

- Doncaster VIC: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Retail management: 2 years (preferred)
- POS: 3 years (preferred)
- Customer service: 3 years (preferred)
- Fashion retail: 2 years (required)

Work Authorisation:

- Australia (required)

Work Location: In person

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